Mortgage Corporate Trainer

About the Company

MiMutual Mortgage (noun) [my-mutual mortgage]: a national mortgage lender operating by the philosophy of great people, building a great company and serving our communities.

We’re committed to providing an exceptional and enriching work environment and job opportunities across the country. We take the mortgage process seriously while fostering a corporate culture that offers team members a positive, rewarding environment. In addition, we provide competitive salaries and benefits that make working for our company worthwhile. And, we have some fun while we’re at it.

MiMutual Mortgage is an agency-direct seller/servicers/issuer. We offer a comprehensive range of Conventional and Government products, competitive pricing and are licensed to do business in 41 states. We provide advanced technology, from our loan operating systems (MeridianLink) to our CRM (Insellerate). Everything is housed on cloud-based servers, which means you have access to all MiMutual systems via desktop, tablet and mobile. You can accomplish everything you need to whether you’re in the office, at home, or on the road!

With Mi Mutual, you’re more than just a number. Your talents matter. Your values matter. Your passions and your strengths matter. YOU matter.

Team Member Benefits

• Nationwide recognized networks for medical, dental and vision
• 401k with company match
• Flexible Spending Account (FSA), Health Savings Account (HAS), and Dependent Care options
• Aflac
• Life Insurance

Job Summary

The Corporate Trainer is an intermediate-level professional position within the Human Resources Department. The Corporate Trainer designs and facilitates general and specific training programs and the design of appropriate training material/lesson plans. The Corporate Trainer Analyzes training effectiveness through course evaluations and follow-up to employees’ performance associated with training. Supports the Training and Development Department initiatives throughout the organization as assigned.

Summary of Role and Responsibilities

• Conducts training needs assessments with managers and end-users to identify appropriate training objectives that support the strategic objectives of the Organization
• Consults with business partners on the design and development of training programs, audio-visual materials, instructor guides, lesson plans and materials for training
• Organizes and develops future training to support the strategic objectives of the Organization
• Facilitates training programs within the Organization
• Coordinates all aspects of training design and delivery including material production, facilities, subject matter experts, and scheduling
• Monitors and reports on training effectiveness through employee job performance and training evaluations.
• Actively maintains a working knowledge of proprietary systems and procedures
• Maintains a system for updating training materials, monitoring training progress and documenting completed training
• Builds and maintains training knowledge and skills
• Special projects, as assigned

Minimum Knowledge, Skills and Abilities

• Strong communication and presentation skills
• Intermediate knowledge in Microsoft Word, Excel, PowerPoint, Outlook and Internet Explorer
• Advanced problem solving skills
• Accurate and attentive to details
• Exceptional customer service
• Ability to facilitate training both in-person and remotely
• Ability to communicate effectively with all levels
• Ability to positively project the Company and department

Experience and Education Requirements

• Five + years of experience in a mortgage operations or sales role
• High School diploma or equivalent
• Bachelor’s degree with an emphasis in organizational development, behavioral science, human resources, psychology or related field of study

Preferred Education, Knowledge, Skills and Abilities

• Bachelor’s degree with an emphasis in organizational development, behavioral science, human resources, psychology or related field of study

Work Environment

Work is performed within a hybrid office and work from home environment, with standard office equipment available.