Quality Assurance Specialist

The Staff Pad is looking for a detail-oriented Quality Assurance Specialist in Chickasha, Oklahoma to review internal processes, identify opportunities for improvement, and collaborate to build solutions. This is an excellent opportunity for a positive individual seeking a role in a successful, values-based company with a healthy work culture. The Quality Assurance Specialist will study processes that directly affect the experience of clients. Besides previous experience with quality systems, the successful candidate will also bring a strong business mind, demonstrate the ability to build trust, exhibit curiosity, possess basic analytic skills, and be an excellent communicator. The ideal candidate has industry as well as project management experience and understands ISO standards. Working from our Chickasha office, the Quality Assurance Specialist will be a valued member of our Operations team.

Primary Responsibilities

-Review assigned processes for quality issues (e.g., safety, conformity, client experience, automation, and efficiency)

-Collect and analyze data as needed

-Document findings

-Report on successes as well as opportunities for improvement

-Collaborate organization wide as needed to design and implement improved processes

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in following are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Computer Skills

Microsoft Outlook, Word, Excel, PowerPoint, Power Bi and Teams proficiency required

Education

Associates degree or above required

Bachelor’s degree in applicable field preferred

Master’s degree in applicable field highly preferred

Experience

Business experience required

Quality systems experience required

Data analysis experience required

Industry experience preferred

LEAN Six Sigma - Minimum - Green Belt

Project management experience preferred

ISO experience highly preferred

Certificates, Licenses, and Registrations

Driver’s license and insurance required

Certifications for quality assurance preferred

Certifications for soft skills preferred