CTE Enrollment Coach

Description

The CTE Enrollment Coach guides prospective Career and Technical Education students through the admissions process of educational and technical programs. The Enrollment Coach acts as a liaison between the prospective students and the enrollment team, ensuring a seamless and positive experience for all applicants.

Travel will be required, as this position will work on both the Gloucester and Cumberland Campuses.

Examples of Duties

Guides prospective Career & Technical Education (CTE) students through the enrollment process and assists with inquiries about the college, according to the established guided pathways to success model.

Guides CTE students from the application process through testing, registration, and payment.

Works collaboratively with various areas within Student Services, and other College departments, to provide accurate information to applicants to address any barriers to entry.

Assists prospective students in understanding the application process, required documents, and deadlines.

Provides detailed information about various CTE programs, including curriculum, admission requirements, and career prospects.

Addresses inquiries related to eligibility criteria, financial assistance options, and scholarship opportunities.

Assists with the development and implementation of virtual and in person information sessions geared towards prospective CTE students, their families, and the community.

Maintains a regular outreach and follow-up schedule with CTE prospective students.

Assists with maintaining CTE office correspondence.

Assists in collecting and evaluating CTE student transcripts, application review, and communication schedules.

Represents the CTE Division as a recruiter at on and off-campus events.

Enhances and educates high school and community partners on CTE programs and opportunities.

Communicates pathways to CTE program completion and stackable credential options.

Manages and responds to the online inquiries about CTE programs.

Develops and implements ongoing communication plans to prospective and applied CTE students through text messaging, email, and phone outreach.

Collects and maintains data for reports to the CTE Director

Collaborates with College Recruitment Department to attend events representing CTE.

Performs other duties, as assigned.

Minimum Qualifications

Fluency in Spanish language preferred.

High school diploma or GED required; Associate degree preferred

Three years’ experience in a related professional office or customer service environment required. Prior experience in higher ed or educational setting preferred.

Experience in academic and/or career and technical education

Experience with Ellucian Banner, Anthology, or similar ERP system preferred.

Excellent computer skills, including proficiency in all Microsoft Office applications including Word, Excel, and Access

Ability to travel to multiple educational institutions, utilizing personal vehicle for

Ability to work a flexible schedule with varied hours, including nights and weekends, to meet department and College needs

Possess the ability to work well and communicate effectively with prospective and current students, staff, faculty, administration, and colleagues and community partners

Demonstrated cultural competence, sensitivity to and understanding of the diverse academic, socioeconomic and ethnic backgrounds of community college students, faculty, and staff and a commitment to a student-centered environment

If certain conditions exist, this position requires you to have access to personal technological equipment and capabilities to perform your duties.Supplemental Information

COVID-19 vaccination is a requirement for all positions at Rowan College of South Jersey. New hires are expected to be fully vaccinated before beginning work at the College. For more information about RCSJ’s vaccine requirements, visit the RCSJ Coronavirus Updates website for the latest information.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical activity of the position:

Standing

Walking

Talking

Hearing

Repetitive motion of the wrists, hands, and/or fingers such as picking, pinching, typing

Physical requirements of the position:

Light work- exerting up to 20 pounds of force occasionally and/or 10 pounds of force frequently

Visual acuity requirements of the position:

The worker is required to have close visual acuity

Workplace conditions of the position:

The worker is not substantially exposed to adverse environmental conditions.

Women and Minorities Encouraged to Apply
Affirmative Action/Equal Opportunity Employer

As a New Jersey First Act Employer, new employees must establish a primary residence in New Jersey within one year unless an exemption applies.