Revenue Manager

A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined.

Management of Group Revenue Strategy - 60%

• Manage Group Forecast 20%
• Create Group Plug forecast (based on rooms and meeting space availability)
• Review and Update Definite group wash weekly for monthly forecasts
• Present group forecast to DOSM/DORM/DOS
• Review, analyze and edit MARs and Transient Protected 15%
• Provide Group Displacement Analysis and Follow Up for Outstanding Business Review decisions 5%
• Participate and Provide Analytics for Access Business Review 5%
• Evaluate and Approve requests for additional rooms from Sales - Conference Managers and Group Coordinators 5%
• Favor rate requests 2.5%
• Oversee Analyst to enforce current Group Histories on all Definite Group Business 2.5%
• Assist with renovation displacement scenarios 2.5% Assist in Management of Revenue Analyst 20%
• Ensure the update of Group Grids (once a week at min.) 5%
• Oversee completion and train Analyst on Sales Month End report (once a month) completed by Analyst 5%
• Oversee Lead Management and ensure effective distribution by Analyst and Sales Coordinators
• Delphi Maintenance enforce standards and compliance (once a week) 1%
• Ensure accuracy of Turnovers / Addendums turned by Analyst 2%
• Attend Group Pickup Meeting and assist and direct Analyst on managing the daily group cut-offs 5%

Customer Service 5%

• Communicates effectively with other departments to allow operations to best provide And More service to guests
• Is polite, friendly, and helpful to the guests, management, and fellow employees and can interact professionally with all levels of staff, ranging from hourly employees to executives 1%
• Promotes and applies teamwork skills at all times1%
• Complies with hotel uniform and dress standards and maintains a professional attitude and appearance at all times 1%
• Have knowledge of, understands, adheres to and models all employee standards 1%
• Has a thorough and accurate knowledge of hotel facilities and the hours of operation for all food and beverage and recreation/entertainment operations 1%
• Complies with hotel policies and rules 1%
• Maintains cleanliness and excellent condition of equipment and work area 1%
• Remains current with hotel information and changes 1%
• Executes emergency procedures in accordance with hotel standards 1%
• Complies with safety regulations and procedures .5%
• Attends all appropriate hotel meetings and training sessions. .5%

Other 5%

• Notifies immediate supervisors promptly and fully of all problems or unusual matters of significance 4%
• Recycles whenever possible 1%