Senior Business Automation Analyst

Requisition ID # 156921 

Job Category: Information Technology 

Job Level: Individual Contributor

Business Unit: Operations - Other

Work Type: Hybrid

Job Location: Oakland

Department Overview

Operations Support is dedicated to creating cross-commodity consistency and standards in Operations. The team provides support services guided by best practices and a relentless pursuit for improvement. It has single points of accountability for Work Management & Resource Planning, Execution Support, Business Operations & Process Improvement, and Enterprise Public Works. Operations Support is comprised of approximately 1,000 coworkers.

Position Summary

The Business Automation Analyst develops solutions for assigned business system(s) or tools and designs, prototypes and/or publishes custom reporting solutions. Incumbents work with leadership and system users to validate and identify needs for developing custom configuration solutions, and design, code, test, debug, and document solutions for users to ensure ease of use, efficiency, and quality. This position will work with the Expert Business Automation Analyst to maintain, develop, and deliver automations using Microsoft’s Power Platform, to include Power Automate, PowerApps, SharePoint, and PowerBI.

This position is hybrid, working from your remote office and your assigned work location based on business need. 

PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job.  The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity.  Although we estimate the successful candidate hired into this role will be placed towards the middle or entry point of the range, the decision will be made on a case-by-case basis related to these factors.​

A reasonable salary range is:​

Bay Area Minimum: $​105,000

Bay Area Maximum: $​169,000

Job Responsibilities

• Provides system and report configuration development using various tools and/or languages. Develops new and enhances existing reports, views, forms, Power Platform objects and other software functionality to meet clients' needs for assigned business systems or tools.
• Plans, manages, and controls the activities required to ensure that Power Platform products meet the objectives of user ease, availability, efficiency, and quality. Revises and finalizes user specifications, technical documentation, and other descriptive documentation for customized and standardized system configurations and/or reports to be housed in a central location.
• Develops automation in order to reduce the installation, maintenance and user support costs, increase performance, reduce risks and assure quality of data.
• Automates creation of historic data snapshots for future analysis. Prepares detailed estimates and scope statements.
• Works collaboratively with the Project Management Center of Excellence department, direct manager and/or other key stakeholders or users to gather report requirements, resolve issues, plan for implementations, etc.
• Participates in solutions design efforts. Contributes to solutions design, analysis, and application prototyping sessions. Assist with solutions test planning and execution.
• Performs system administration role such assigning user roles and permissions.
• Collaborates with users to investigate and troubleshoot system problems and works to resolve. Escalates non-standard or more complex issues to internal IT department or external system vendor.

Qualifications

Minimum:

• Bachelors Degree or equivalent experience
• 5 years of related experience in database administration, configuration, and reporting
• Travel is infrequent and mostly within the Bay Area

Desired:

• Bachelors Degree in Computer Science or job-related discipline or equivalent experience
• Experience writing SELECT SQL statements, modifying tables and views.
• Experience developing in Microsoft’s Power Platform, to include Power Automate, PowerApps, SharePoint, and PowerBI.
• Good oral and written communication skills.
• Good analytical decision-making skills, working collaboratively with little direction.

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