Scheduling Coordinator

Senior Helpers is currently seeking a Scheduling Coordinator to work Full-Time in our Summerville location. Monday- Friday 8 hour workday full hour lunchbreak.

As a member of Senior Helpers Scheduling team, you will be at the forefront of our mission to provide compassionate care and improve the quality of life for our clients, their families and our employees. This is a high volume busy office managing 120+ clients schedules and matching with the appropriate caregiving to provide the best care possible.

Senior Helpers is proud to be the first and only national in-home care provider to receive certification as a Great Place to Work. Our staff is treated with respect in an inclusive environment, enjoy employee pride and camaraderie, and recognize that the work they do makes a real difference for our clients. We appriciate your thoughts and ideas to aid us in better serving our clients. 

Senior Helpers offers full time employees after 90 days- Health,Dental,Vision and Short term disability coverage, accrued PTO and bi-weekly bonuses. As we are growing our client coverage area there is room for growth and advancement.

• Under direct supervision of the General Manager, you will select, schedule, and coordinate caregivers based on assessment and care plan information for new and existing clients. 
• Maintain all scheduling of caregivers and respond to situations where scheduling conflicts, emergencies and/or “call-outs” arise. High volume, busy office managing 120+ clients schedules.  
• Communicate with HR to Hire for the Void on a regular basis.
• Accept rotating emergancy on-call schedule up to 1 x per month with additional compensation.

• Minimum of one year in a scheduling role required.
• Professional experience in the field of customer service
• Knowledge of general healthcare staffing requirements
• Team player, excellent verbal and communication skills, adaptable in different situations, possesses excellent client interaction skills, able to multi-task and work independently
• Must have experience using telephones with multiple lines, multi-task on several calls and maintain professionalism and patience with a fast paced environment
• Excellent problem solving abilities are a requirement, schedule conflicts are bound to arise that will require creative solutions

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.