Community Support Worker | Recovery Support Navigator

Why Work for Gandara:

Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission. There is grand landscape of opportunities that supports the community we serve, so Join the Gándara team today!

Benefits:

• Retirement Plan 403(b)
• Health, Dental, Vision, Pet and Life Insurance
• Paid vacations
• Paid holidays
• 8 discretionary days
• Mileage Reimbursement

Job Title: Recovery Support Navigator

Work Location: Springfield, MA

*Bilingual Candidates Encouraged to Apply

*EOE M/F/D/V

*Union/Non-Union

Job Summary:

We're looking for a Community Support Worker [CSP] | Recovery Support Navigator who will provide an array of case management and community-based services in response to the individual client needs. This includes working with providers, family members, and community resources to ensure improved functioning, including access and sustained utilization of needed services, through a flexible and comprehensive service delivery model.

Duties and Responsibilities:

• Assess the non-medical/mental health needs of the client.
• Develop, implement, and monitor service plans consistent with identified needs.
• Conduct authorization requests and re-authorizations, as required by the Billing Department.
• Communicate effectively and in a timely manner with clients and collaterals.
• Coordinate interdepartmentally, in injunction with or under the direction of supervisor, to ensure that optimal internal agency utilization of services.
• Attend external and internal meetings relevant to individual clients and/or CSP services.
• Attend Quarterly Regional CSP Providers meeting, as instructed by Supervisor.
• Ensure that client progress notes, service plans, and other required documentation is completed professionally and accurately and filed in the client chart in a timely manner.
• Ensure that consultation on the client’s behalf is conducted and billed as needed.
• Attend relevant training as required by Supervisor.

Minimum Qualifications:

• Minimum bachelor’s degree in psychology or related field
• Must understand the population and information sensitivity (i.e. HIPAA and privacy laws and regulation) protocols required in mental health.
• Must have at least 1 year of related experience
• Bilingual Preferred (Spanish/English)

The Gándara Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.