Assistant to Catering Sales Manager and Social Media Manager

Benefits:

• Dental insurance
• Free food & snacks
• Health insurance
• Vision insurance

**Weekends required, hours fluctuate between 9-5 or 10-6pm for office hours and for social media during events times range between 1 pm-11pm on weekends (usually 5-8 hours total per event).


POSITION OVERVIEW


We are looking for someone with a positive, upbeat personality, who is an overachiever, and enthusiastic and passionate about the wedding industry and social media.

This position will contribute to generate revenue by answering new leads via phone or email and setting appointments and venue tours for wedding, social events, and corporate events. The ideal candidate will possess extraordinary client relation skills and good knowledge of the wedding and corporate market for events. Candidate must enjoy and love working with brides and their families. Work is performed in an office and venue environment that is fast paced. The ideal candidate must be extremely organized, personable and enthusiastic with clients on the phone or in person.

This position will also be responsible for social media content, growing social media following, engaging with followers and supporting all social media channels for our Event venue for brand loyalty. Handles our social media presence ensuring high levels of web traffic and customer engagement. Monitors social media channels and review sites and provides timely responses to inquiries by forwarding them information from the office or directing to the appropriate person. Manages responses to reviews by getting responses from the team. Collects and organizes content from photographers and creates social media posts to enhance positive, memorable guest experiences. Takes photos and video at weddings and other social events as well as and food and beverage initiatives for Instagram Stories, Facebook, TikTok and our YouTube channel. Supports the overall goals of private event bookings.

This position will be responsible for:

• Answering all email and phone inquiries.
• Identifying and Qualifying those leads.
• Scheduling appointments for Catering Sales Manager and Event Managers
• May assist in venue tours.
• Assisting with bookings by sending and processing contracts.
• Assembly and assisting with completion of assigned event files and organization of event details.
• Minimum of 1 year office assistant or management experience required.
• Experience in the hotel/resort/wedding market or Degree in Hospitality a plus.
• Will work cooperatively with outside vendors to conduct business professionally and in the best interest of The White Room.
• Assisting with Social Media content by organizing and posting across our channels.
• Performs other job related duties as assigned.

Job Requirements: REQUIRED SKILLS


* Must have a working knowledge of Microsoft Office, Word, Excel, Data base entry software.

* Very detail oriented and extremely organized.

* Excellent written, verbal communication, and listening skills.

* Exceptional detail in follow-up and follow through on all assigned tasks.

* Ability to prioritize and organize work assignments.

* Requires the ability to multi-task and complete tasks in a timely and accurate manner by prioritizing.

* Willing to work until the job is done.

* Strong customer service orientation and skills.

* Enjoys asking for business and closing sales.

* Enjoys a team sales approach.

* Ability to enforce The White Room standards, policies and procedures with assigned staff.

* Ability to be a clear thinker, analyze and resolve problems, exercising good judgment.

* Ability to work without direct supervision.

* Ability to work cooperatively and professionally with other departments, with respect to the chain of command.

* Must possess mature, professional demeanor to interact with vendors, staff and guests.

* Professional business attire required.

Job Requirements: REQUIRED SKILLS for Assistant to Social Media.

* Proficient with Social Media/Networks.

*Maintains a social media content calendar with our brand standards and guidelines on our Social Media software.

*Generate, edit, publish and share engaging content daily (e.g. original text, photos, videos and news)

*Maintains and organizes all photos and videos from those taken at events and also from asking for galleries from professional photographers of events.

*Creates and curates engaging content for all social media channels by taking photos and video to promote weddings, social events, and food and beverage for all locations.

*Responds to guest comments on review sites and communicates directly with management to address any issues or to thank for their review.

*Exercises independent judgment in all facets of work including photo/video shoots, social media, review sites and other matters that reflect upon the company.

*Monitors metrics to measure the success and impact of our efforts across channels; analyze performance, build insight for what works and what doesn't to continuously improve our social media.

*Monitor, research, and stay ahead of industry developments, latest trends, creative trends, and relevant moments to push our social media efforts forward with speed and efficiency.

*Researches credentials of any influencers, bloggers, or journalists wanting to collaborate or have photoshoots at any locations.

*Spearhead and manage influencer marketing campaigns from micro to larger-scale.

*Assists with the planning and execution of charity events behind the scenes and during the event.

*Assists in the completion of special projects as assigned.

*Oversee social media accounts design (e.g. Facebook timeline cover, profile pictures and blog layout)

*Pitches ideas and writes blog posts for our websites.

*Supports management on announcement of a new event, food and beverage menu or hiring for current job postings.

Education and Experience Requirements


* High School diploma or equivalent required; Bachelor's Degree preferred.

* Hospitality & food/beverage wedding or corporate sales/event experience a plus.

* Assistant to event coordination or sales a plus.

* 1 year Office Administration, scheduling appointments, and sending inquiry information.

* 1 year Social Media experience a plus.

* Hospitality Management Degree a plus.

To view more job openings: http://www.whiteroomweddings.com/employment-opportunities/

Job Location:

• Saint Augustine, FL 32084
• Ability to commute/relocate:
  
  
  • Saint Augustine, FL 32084: Reliably commute or planning to relocate before starting work (Preferred)

Required license or certification:

• Driver's License

Job Type: Full-time or Part Time

* Please send Resume and Cover Letter to the email in this posting. Please do not call or walk in for this position.

* Flexible work schedule, weekends are required.


Salary starting at $35,000 plus commission and commensurate based on experience.


Benefits:

• Dental insurance
• Employee discount, free food from event, office snacks
• Health insurance
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Holidays
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Commission pay