Kitchen and Bath Specialist / Inside Salesperson

Job Description:

ProSource Wholesale, a private wholesale flooring and kitchen and bath showroom, is seeking an experienced professional for the position of Kitchen and Bath Operations Specialist. This in-showroom position is a great opportunity to build a rewarding career within an established company by supporting the Kitchen and Bath department, working with sales professionals, Kitchen and Bath designers, and with Trade Professionals to achieve a successful operation.

Responsibilities:

• Manage incoming calls for assigned specialists and provide answers on a timely basis
• Maintain showroom appearance and product updates
• Order and track K&B products as needed
• Place time sensitive add-on orders
• Maintain showroom pricing of K&B displays and samples
• Inform members of expected delivery dates and backorders with new delivery dates
• Notify members when merchandise is ready for pickup
• Collect and run payments
• Post payments, enter estimates and place orders
• Manage returns and return order authorizations; claims and warranty issues
• Assist designers and manager with merchandising
• Other duties as assigned to support the needs of the business

Qualifications:

• Experience in sales and/or customer service
• Comfortable preparing for and presenting product selections to customers
• Detail-oriented and well organized
• Excellent verbal skills and the ability to communicate professionally
• Proficiency with Microsoft Excel and Word and experience using email
• Associate's or Bachelor’s degree in Interior Design, preferred

Industry experience is preferred, but not required. A degree in Interior Design is a plus. This position also requires proficiency with Microsoft Excel and Word and experience using electronic mail. Excellent spelling, grammar, written, verbal, organizational, and problem-solving skills with the ability to communicate professionally with staff and customers in a courteous, tactful and concise manner is essential.

Hiring Company Information:

ProSource is the leading membership wholesale flooring and Kitchen & Bath company in North America with 145+ showrooms in the US and Canada. The combined buying power of these stores enables ProSource to offer our trade professional members the lowest price anywhere on name brand flooring and home improvement products.

While part of this strong growing national network, each showroom is locally owned and independently operated. We are committed to providing the best products and services to our members and to do business with integrity.

Learn more about working for ProSource by visiting our career site: https://prosourcewholesale.jobs.net/