Director Accounts Receivable

The Director Accounts Receivable will be responsible for directing the accounts receivable, group profit and loss and producer compensation functions, enterprise-wide, to ensure that the division mission and goals contribute to the accomplishment of corporate goals and objectives. This role supports executive management and enterprise-wide initiatives, establishes relationships with key clients, and maintains a positive working relationship with internal customers such as Operations and Account Services. The incumbent ensures department operations are cost-effective and that customer demands are met as efficiently as possible.Rewards to make you smile! We don’t just want to make our customers happy — we want to give our employees a reason to smile, too. Delta Dental’s comprehensive benefits package includes: Generous paid time off plus 12 holidays and your birthday off!Low-cost premium medical insurance options100% paid dental and vision insuranceGenerous 401(k) matching and flat contributionSocial responsibility and volunteer opportunities, including 16 paid volunteer hours annuallyEmployee LiveWell program, focusing on overall employee well-beingFertility and diabetes benefitsEmployee discount program: AT&T/Verizon, entertainment, travel, and more!Culture of learning: career development and tuition reimbursementCareer growth: we love promoting from within Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please note, Delta Dental will not sponsor applicants for work visas for this position. #LI-Hybrid At Delta Dental, our success is only as strong as the people who execute it! We take enormous pride in being the nation's most recognized and widely-used provider of dental insurance - and we've come this far by living our core values of innovation, excellence, service and trust. Our vision is to motivate and empower every employee so that we’re all inspired to take exceptional care of our customers, providers and ourselves. We believe in integrity, accountability, collaboration, and giving every employee equitable opportunity for their voice to be heard and development to be fostered.  If you're excited about the prospect of transforming the future of health care and growing in your career, join our smile revolution!   To see some of the smiling faces behind Delta Dental and to learn more about what our values and culture look like in action, connect with us on social media: Delta Dental Ins. on Facebook and Instagram, #LifeatDDins on Facebook and Instagram, Delta Dental Ins. on Twitter and Delta Dental Ins. on LinkedIn.We are part of the Delta Dental Plans Association, a network of companies that provides dental coverage to 74 million people in the U.S. Delta Dental of California, Delta Dental of New York, Inc., Delta Dental of Pennsylvania and Delta Dental Insurance Company, together with our affiliate companies, form one of the nation’s largest dental benefits delivery systems, covering 33 million enrollees. All of our companies are members, or affiliates of members, of the Delta Dental Plans Association, a network of 39 Delta Dental companies throughout the country. Delta Dental is an equal opportunity employer. We are committed to building and maintaining a diverse and inclusive workplace for all employees. Applicants will not be discriminated against because of race, color, religion, creed, national origin, ancestry, citizenship status, sex (including pregnancy), sexual orientation, gender or identity expression, age, disability, marital status, medical status, veteran status or any other status protected under federal, state, or local law. In addition to federal law requirements, Delta Dental complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Unfortunately, our Delta Dental Enterprise is unable to hire individuals residing in Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, New Hampshire, Wyoming, Puerto Rico or other US Territories at this time. Proof of eligibility to work in the United States must be provided if selected for hire.*Delta Dental includes: Delta Dental of California, Delta Dental Insurance Company, Delta Dental of Pennsylvania, and Delta Dental of New York If You Are A Current Employee Click Here To Apply 12+ years of related experience including 3+ years of experience managing teams.Bachelors degree in Accounting or related field.  Candidates with proven experience will not be excluded from consideration.Detail oriented with problem-solving abilities.Strong analytical, negotiation and strategic thinking skills.Excellent organizational/time management and project management skills and multi-tasking abilities.Ability to build and manage a strong, effective team.Knowledge and experience with systems development projects, and major eligibility, group and financial systems.Knowledge of Delta Dental products, policies, claims, eligibility and underwriting guidelines.Extensive knowledge of health benefits business, and enrollment and billing and customer service in the health care industry.Base Pay InformationThe national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental’s assessment of the candidate’s knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity. $133,300 - $260,000Oversees department functions to ensure work is completed in a timely and accurate manner as defined in division goals.Ensures production of the accounts receivable, group reporting and producer compensation functions are complete, accurate, and that quality assurance processes are followed.Interviews, selects, evaluates, and rewards the performance of all direct reports. Promotes a constructive work environment; organizes staff into teams to accomplish work, ensures timely collections of premium revenues, meets customer demands and encourages initiative and risk taking. Ensures staff receives on-going training and works with the division trainer to develop written training materials and procedures.Develops annual department and project budgets; identifies variances and takes corrective actions as appropriate.Contributes to and manages Enterprise initiatives and transitions as needed in support of overall project needs. Represents the division in inter-divisional meetings and projects and Enterprise-wide initiatives.Elevates issues that potentially impact other divisions as appropriate; communicates policy decisions to staff in the division and works with them to adhere to standard operating policies and achieve goals.Develops strong communications and working relationships with key clients. Meets with account managers, account executives and teams on a regular basis for the purpose of workload planning and issue resolution. Communicates with groups and brokers to resolve issues and concerns on an exception basis.Full timePosting Date: 2024-04-08