Telesitter/Operator

This role requires 7 day a week, 365 day availability as needed. The shift is 2PM-10PM. Please only apply if interested.

**PERFECT OPPORTUNITY FOR SOMEONE WANTING OVERTIME**

Description:

This position will/could involve two different roles:

1. Answering all calls to main line and routing to appropriate dept. Also could be taking emergency calls and routing to appropriate situation.

2. Working in the telesitting room monitoring 6-9 patients on video screens to insure they do not need any assistance. Should a patient need anything the telesitters will page their nursing team.

* Operate various software used in the Communications and/or Integrated Support Services departments, to include AMCOM, Teletracking, etc.

* Handle emergency service calls and stress.

* Gather the proper information and route it to the appropriate resource or department, either by work orders or other service means.

* Operates the overhead paging system in emergency situations.

* Understanding all emergency management codes and their responsibilities when these codes are activated.

* Use good telephone etiquette when answering calls for service.

* To provide limited departmental training as needed.

Additional Skills & Qualifications:

* High school diploma or equivalent * 2 years experience in a customer support service department * Call center/dispatch experience preferred * Computer literacy in Microsoft applications and the ability to type 35 wpm * Must be able to communicate clearly over the phone

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.