Business Analyst | Kent, Ohio

The Davey Tree Expert Company is a leader in arboricultural and landscape services throughout the US and Canada.

Our Accounting Services Business Process department, located within the Corporate Office, is seeking qualified candidates for a full-time Business Analyst.

The position is in our Corporate Office in Kent, Ohio. 

The Business Analyst position includes the following duties, functions, and responsibilities:

• Responsible for Leading/Assisting all system enhancements, implementations, and process improvements for Financial Service Organization. (AR/ AP/ Billing/ Master Data/ Collections/Customer Service/ Financial Accounting)
  • • Responsible for gathering data, user requirements, via observation and business personnel interviews
    • Gather systems requirements and work with I/T to address needed configuration and enhancements
    • Liaison between Financial Services and I/T and Operations.
    • Research systems and trends for business process improvements
    • Analyze and recommend improvements to the organization’s business processes to improve overall performance and productivity
    • Lead/Assist with S4-Hana ERP implementation for Financial Services Organization. This includes both Sales and Distribution (SD) and Financial Accounting (FI) modules.
    • Assist in the creation/implementation of Davey Time (Field entry time and billing documentation system)  
    • Design, develop, document and test processes and train end users

• Responsible for supporting all financial external and internal integrated systems for the Financial Services Organization
  • Lead/Assist with improving, maintaining, and troubleshooting current financial systems integrated into both ERP systems (SAP-ECC and SAP S4-Hana)
    • Including but not limited to: Banks/Bill Trust Cash App/Paymetric/ Elavon/ Etactics/ CNBS Bill pay/ P2PE/Vertex/ Concur/ Esker/ Utility billing third party billing sites/ All Davey Pro modules/ Zendesk
    •  
  • Work with I/T to address needed configuration changes and enhancements
  • Design, develop, document, and test all new, changed, or enhances processes, and train end users
• On-board/assist with acquisitions into all financial services systems
• Interaction and collaboration with various departments and local offices regarding system issues that need to be resolved
• Ability to consistently adhere to daily and weekly deadlines
• Lead/Assist in other projects and duties as needed

Skills We’re Seeking: 

• Bachelor’s degree or equivalent experience
• 2+ years working in a related field
• Excellent written and oral communication skills
• Knowledge of Word and Excel
• Strong analytical research abilities
• Problem solving and negotiating skills
• Excellent organizations skills and attention to detail
• SAP and integrated system with SAP a plus.

Must be able to work in Kent, Ohio daily. 

What We Offer: * 

• Paid time off and paid holidays 
• Opportunities for advancement 
• 401(k) retirement savings plan with a company match 
• Employee-owned company and discounted stock purchase options 
• Group health plan 
• Employee referral bonus program 
• Locations throughout US in major cities and desirable areas 
• Scholarship program for children of employees 
• Charitable matching gift program 

*all listed benefits available to eligible employees  

Invest in your future. Join one of the largest employee owned companies in the nation!  Davey has a unique culture that focuses on the open exchange of ideas, community partnerships, a commitment to safety, and delivering unrivaled client service while acting as industry leaders in horticultural and environmental services.