Coordinator for Institutional Effectiveness

POSITION SUMMARY

This is a temporary grant-funded position through June 30, 2025. This position may or may not be extended beyond the duration of the grant as funding allows. This position is located on the Dillard University campus.

The primary responsibility of the Coordinator for Institutional Effectiveness is to enhance the effectiveness of the Office of Institutional Research and Effectiveness by aiding in data cleaning and coordination, development of data reports and dashboards, and coordination of the academic program assessment process. This position will report to the Assistant Vice President for Institutional Research and Effectiveness/SACSCOC Liaison, and as such, will also assist with the implementation of the QEP and other SACSCOC-driven initiatives.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Duties and responsibilities associated with the position include:

• Provides basic-level evaluation skills to support the institutional effectiveness functions of the university;
  1. Reviews program-level and assessment reports for completion;
  2. Provides basic-level quality monitoring for program-level assessments and elevates concerns when necessary;
  3. Monitors completion of university assessments such as Major Fields Test and Proficiency Profile;
  4. Communicates and follows up with appropriate personnel until mandatory reporting is completed;
  5. Aids in preparation for SACSCOC site visits and required reports as needed;
  6. Aids in implementation of the Quality Enhancement Plan (QEP) as needed;
• Provides basic-level analytical skills to support the institutional research functions of the university;
  1. Performs basic-level data management tasks as needed, including data cleaning, data quality monitoring, and communication with data owners for error resolution;
  2. Assists with internal and external standardized data reporting (IPEDS, Common Data Set, etc) as needed;
  3. Develops basic-level custom data reports for stakeholders as needed;
  4. Aids in the development and maintenance of dashboards for the university community as needed;
• Coordinates university-wide survey efforts as needed;
• Keeps current in the field of assessment by attending professional meetings and conferences related to institutional effectiveness and research methodologies;
• Performs other duties and strategic tasks as assigned by the Assistant Vice President for Institutional Research and Effectiveness.

SUPERVISORY RESPONSIBILITIES

None

MINIMUM QUALIFICATIONS

Bachelor’s degree from an accredited college or university in social sciences, information technology, or a related field and two years of experience with assessment reporting or data management required.

RECOMMENDED COMPETENCIES

• Familiarity with SACSCOC accreditation standards and expectations;
• Familiarity with the development of student learning outcomes and assessment for a variety of learning modalities, using a variety of direct and indirect assessment methods;
• Familiarity with assessment management software and tools, statistical analysis software (including advanced knowledge of Excel and database querying), and online survey development tools;
• Ability to perform accurately in a detail oriented environment;
• Knowledge of the basic concepts, principles, and practices of data collection and report preparation;
• Fluency in report writing, as well as oral and graphic presentation of findings;
• Ability to compile, review, and reconcile data for accuracy, completeness, and compliance;
• Ability to communicate effectively, verbally and in writing;
• Ability to work with faculty, staff and administrators at various levels within the university to answer pertinent questions;
• Ability to prioritize, organize and perform multiple work assignments simultaneously;
• Ability to be a self-starter, with proactive mindset;
• Proficient use of Microsoft Office, Google Drive and other technology;
• Experience creating/using interactive assessment dashboards;

PREFERRED QUALIFICATIONS

Masters degree from an accredited college or university in social sciences, information technology, or a related field and two years of experience with institutional research and effectiveness in a university setting.

Dillard University is an equal opportunity/affirmative action employer. Individuals who require reasonable accommodations under the Americans with Disabilities Act in order to participate in the search process should notify the Office of Human Resources.