Food Runner - The LineUp at Wai Kai - Ewa Beach

JOB SUMMARY: The Food Runner is responsible for communicating orders, questions, and service needs with servers, and bartenders. Check-in with and anticipate the guest's service needs. Complete daily opening, closing, and/or running side work. Maintain complete knowledge of all menu items, proper table set up, and develop positive guest relations.

RESPONSIBILITIES:

• Ability to follow company standard steps of service.
• Maintain complete knowledge of table/seat/section numbers, proper table set-ups, hours of operation, dress code, and other standard operational information.
• Ability to check quality of food produced by the culinary team once placed in service window.
• Must have the ability to provide legible communication and compute basic math calculations.
• Must have the ability to individually lift plates.
• Organize and execute the delivery of completed dishes after the culinary team has placed in service window.
• Must have the ability to garnish and check prepared food as it is placed in the window before going out to the floor for guests.
• Maintain and comply with all company policies and procedures.
• Work with the team to maintain a hazard-free work environment.
• Use all chemicals in accordance with OSHA regulations and hotel requirements.
• Follow all company and safety and security policies and procedures; report accidents, injuries and unsafe work conditions to manager, complete safety training and certifications, maintain company confidentiality.
• Must have the ability to communicate any needs, issues, or necessary help to co-workers.
• Ensure adherence to quality expectations and standards.
• Any other reasonable task as requested by supervisors.

DUTIES/RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

• Must have excellent attention to detail.
• Previous hospitality, restaurant and/or hotel experience is preferred.

REQUIRED SKILLS/ABILITIES/CERTIFICATIONS:

• Honolulu Liquor Commission Card
• ServSafe Certification
• Strong communication skills with customers and staff, both written and verbal
• Strong organizational aptitude
• Must enjoy working on a team and embrace change
• Ability to multitask

PHYSICAL REQUIREMENTS:

• Willing to work long hours as required
• Ability to lift 50 pounds occasionally
• This position is very active and requires standing, walking, bending, and kneeling