Breakfast Attendant - River's Edge Resort

Breakfast Attendant

Availability: May - September

Position Purpose:

Responsible for stocking food and service ware for breakfast buffets for clearing tables during the complimentary breakfast period to ensure guest satisfaction.

EXAMPLE OF DUTIES: ESSENTIAL FUNCTIONS

• Prepare foods such as cut fruit, coffee, juices, cereals, breads, etc.; replenish food on cold lines and buffets as needed and inspect display tables.
• Observe and ask guests about their needs and levels of satisfaction with the food or service; describe and/or answer questions for guests about menu items, the buffet, daily specials, etc.; talk with guests in order to create a friendly atmosphere and respond to their questions about attractions or other information in the area.
• Clear and clean tables as they become available; wash utensils, china, etc.; clean up spills; remove trash; replenish guest tables and self-service stations as needed
• Clean work areas and floors (sweep, mop or vacuum) for appearance and safety.
• Adhere to all Marriott specifications to the brand.

SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

• Perform additional tasks to include returning reusable foods to the storage, cleaning and draining all machines and equipment, and assisting Breakfast Cook.
• Make supply list for next day and complete inventory reports.
• Attend required meetings.
• Follow hotel standards for safety and security

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

• Ability to effectively communicate with guests and co-workers and to fully comprehend guest requests.
• Ability to recognize conditions that promote food contamination and take appropriate action; adhere to sanitation guidelines for handling food when both bussing and stocking.
• Ability to maintain perspective and composure in demanding business situations such as an irate guest, rush of cleaning or being short-staffed.
• Ability to divide attention among several tasks going on at one time.
• Ability to work cooperatively with others to achieve group work goals.
• Ability to effectively deal with guest issues and concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions.
• Ability arrive to work on time and when scheduled.
• Ability to stand on feet up to 7 hours a day and work in a fast-paced environment

NOTICE: The hospitality business functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times. Upon employment, all associates are required to fully comply with JL Hospitality Management rules and regulations for the safe and efficient operation of hotel facilities.

JL Hospitality Management, LLC is an equal opportunity employer. JL Hospitality Management, LLC does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.