Benefits CSR
•Today
Estimated Pay | $22 per hour |
---|---|
Hours | Full-time, Part-time |
Location | Cloquet, Minnesota |
Compare Pay
Estimated Pay We estimate that this job pays $22.25 per hour based on our data.
$17.56
$22.25
$24.05
About this job
Job Description
Job Description
Salary:
Purpose of Job:
- To provide prompt, efficient, high-quality service to designated accounts in support of the Benefit Department.
- To back-up receptionist with walk-ins.
- To help maintain accurate data inside our agency platform.
- To assist in the retention of existing accounts.
Responsibilities:
- Assist Benefit Team in documenting all transactions in our customer management system.
- Process Benefit mail and distribute to the appropriate agent.
- Process change, billing, & cancellation requests for clients.
- Provide customer excellent service at all times.
- Communicate with team members in a professional manner.
- Learn specific company coverage offerings.
- Help in maintaining up-to-date client contact information.
- Scheduling appointments.
- Forward calls to appropriate Benefit agent.
Job Qualifications:
- Advanced computer skills
- Self-Motivation
- Ability to work in a team environment.
- Exceptional communication and time management skills.
- Ability to multitask
Performance Measurements:
- Semi-annual performance reviews will be conducted which entail, but are not limited to, processing efficiencies, workload management and account retention.
Benefits:
- 401k Match
- Profit Sharing
- Section 125 - Daycare, Health, Dental & Vision
- 35 Hour Work Week
- Vacation
- PTO
- 7 Paid Holidays & Birthday off
- HSA Health Insurance - 100% of Employee Paid
- $50,000 Life Insurance - option to purchase additional coverage on employee, spouse & dependents at your cost
- Licensing & CE Scheduled & Paid by Agency
- Group Long Term Disability - at your cost
- Group Dental - at your cost
- Group Vision - at your cost
- Aflac Benefits - at your cost
- LegalShield - Shared cost
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Full-time Jobs Part-time Jobs Seasonal Part-time Jobs Posting ID: 931446712 Posted: 2024-04-30 Job Title: Benefit