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Use left and right arrow keys to navigate
Estimated Pay $18 per hour
Hours Full-time
Location Jacksonville, Florida

Compare Pay

Estimated Pay
We estimate that this job pays $18.04 per hour based on our data.

$13.63

$18.04

$27.17


About this job

Working in a high volume, multi-tasked, goal oriented, team environment, this position is responsible for handling all types of transactions related to Builders Risk business while providing quality, customer service to our agents in a professional, timely and accurate manner. Additionally, provide support services to the underwriting department, while maintaining productivity and quality standards.

Duties and Responsibilities

  • While maintaining productivity and quality standards, provide support services to the underwriting department to include, but not limited to the following:
    • Handling policy extensions
    • Following up on additional information needed on existing policies or new business
    • Processing manual direct notice of cancellations and non-renewals
    • Handling of CBR manual reporting and deposit premium files
    • Handling of the policy issuance process and organizing commercial policies prior, during and after policy issuance which includes endorsements and renewals
    • Run Risk Browser Servicer (RMS) on quotes and renewals and complete the rating worksheet
    • Using templates/systems to produce business documents for Builders Risk and related policies within prescribed time frames
    • Maintains forms database by updating and adding new policy forms
    • Ability to effectively and knowledgeably communicate with agents and internal staff in writing or verbally
    • log and organize underwriting documentation into multiple systems
    • Timely maintains multiple types of requests in the CBR mailbox
  • Serve as liaison between underwriting and agents
  • Utilize company systems to enter all transactions while maintaining production and quality standards
  • Ensure all problems, processing and inquiries are handled efficiently within established time frames
  • Work in partnership with stakeholders and US Assure’s corporate vision and mission
  • Participate in knowledge transfer within team
  • Consistently strives to build a multi-dimensional knowledge base
  • Continuous improvement targets leaning needed, seeks learning activities, maximizes learning , applies knowledge or skill and tasks risk in learning

Education Requirements

Min/Preferred

Education Level

Description

Minimum

High School or GED

Years of Experience

Minimum Years of Experience

Maximum Years of Experience

Comments

1

Experience working in a multi-tasked, customer service, production driven environment.

Additional Experience, Knowledge, Skills, and Abilities

  • Proficient in Microsoft Office Word and Excel
  • Ability to accurately type 35 WPM
  • Basic knowledge of the property and casualty insurance industry, preferred
  • Basic knowledge of accounting, billing and/or accounts receivable principles
  • Basic knowledge of accepted business software and legacy systems
  • Basic knowledge of products and services within the insurance industry, preferred
  • Basic knowledge of Internet usage
  • Ability to learn and understand underwriting basics and rating development

Physical Demands

Demand

Frequency

Remaining in a stationary position, often standing or sitting for prolonged periods

Frequent

Moving about to accomplish tasks or moving from one workstation to another

Occasional

Light work that includes moving objects up to 20 pounds

Occasional





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