Dispatch Manager - Full-time

American Metals Supply is a growing metals distributor servicing the southeastern part of the USA with offices located in Tampa, FL. Company was formed by a highly experienced group of people with many years of exposure to the aluminum market. We have developed systems and controls to ensure that material requirements are met as agreed. We take pride in "doing what we say". We are professional, agile and our goal is to provide excellent service and quality at a fair price. We also strive to provide flexibility to meet our customers' needs. We work hard and continue our never-ending quest for improvement so that we can continue to grow our business & customer loyalty.

Our company is seeking a Dispatch Manager that has proven leadership skills in the trucking industry that can provide operational direction and support to drivers. They will ensure safe and timely deliveries to customers located in central Florida - routes fluctuate daily. They are responsible for enhancing the overall customer service and support by managing drivers to ensure the client’s needs and expectations are met.

Responsibilities:

• Creates an environment for the fleet team that drives positive employee relations, teamwork, and company pride.
• Ensures all fleet employees are effectively trained and conducts retraining & cross-training to enhance employee development.
• Ensures a safe working environment and equipment for drivers, including, but not limited to, ensuring drivers are complying with applicable federal, state, and local safety laws and requirements.
• Evaluate employee performance metrics to ensure quality delivery and cost-efficient work-flow processes to instill a continuous improvement culture.
• Manages drivers’ activities and ensures drivers are meeting and following company expectations and policies and performing to a level that meets client expectations and needs.
• Establishing efficient daily changing customer routes, transportation, and driver schedules.
• Scheduling regular maintenance on all vehicles and ordering urgent or emergency repairs as needed.
• Managing all vehicle licensure and registrations while ensuring all fleet members have proper licensure.
• Perform other duties as assigned.

Requirements:

• High school diploma or GED required; Associate’s degree preferred.
• Must have experience working in the trucking industry with specific experience in regional route delivery.
• Must be proficient in Microsoft Office to include Word and Excel.
• Possess familiarity with transportation scheduling and management software.
• Great written and verbal communication skills.
• Excellent leadership skills, including goal setting, motivation, and training.
• Expert knowledge of best driving, delivery, vehicle maintenance and other industry practices.
• Understanding of basic vehicle mechanics, including the ability to identify when major repairs are needed.
• Good problem-solving, critical thinking and decision-making skills.

American Metals Supply is an equal employment opportunity employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or other legally protected status.