HEAD HOUSEKEEPING MANAGER - Full-time

Lake Lawn Resort team members have always been the true heart and soul of our story. Since 1878, we’ve helped create life-long memories that span generations. We take pride in making every lakeside experience memorable for our guests through amazing team members like you. We are deeply committed to our core values which influence all our interactions, with our guests, clients, team, and our community. We create engaging and impactful environments that connect people and allow our talented and passionate team members to thrive. Please join us on our lakeside journey as part of our dynamic team at Lake Lawn Resort.

To oversee the daily operations of the Housekeeping department to ensure the cleanliness is maintain to resort standard for our guestrooms and public area spaces.

• Responsible for the daily operations of the Housekeeping department.

• Train and supervise the staff of the department utilizing an on-going training program.

• Achieve appropriate staffing within the department utilizing proper interviewing and hiring procedures.

• Schedule staff consistent with volume of business and guest needs within budgetary guidelines.

• Maintain Lake Lawn’s standards to ensure consistency in regards to guest service and quality of product by direct guest interaction.

• Responsible for well-furnished and maintained guestrooms and public areas.

• Communicate with the Executive Director of Resort Operations on a regular basis concerning the progress and operations of the department.

• Evaluates the physical condition of rooms routinely; and submits recommendations to management for maintenance.

• Recommend expense and capital expenditure reports to the Executive Director of Resort Operations.

• Maintain yearly labor budgets, cost of chemicals, supplies, laundry, uniforms and contract cleaning.

• Coordinates daily cleaning services to guestrooms and public areas of the resort.

• Coordinates and schedules deep cleaning projects as needed.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must have a minimum two (2) years experience as an Assistant Housekeeping Manager

• High school diploma or equivalent

While performing the duties of this job, the employee is regularly required to stand; use hands to finger, hands to feel; and reach with hands and arms. The employee frequently is required to walk. The employee is frequently required to climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

The position is indoors, and the noise level in the work environment is usually moderate. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and chemicals. The staff member will work in a high traffic/high volume business environment and will be required to spend a majority of their time on their feet and/or at their desk.