WEDDING SPECIALIST - Full-time

Lake Lawn Resort team members have always been the true heart and soul of our story. Since 1878, we’ve helped create life-long memories that span generations. We take pride in making every lakeside experience memorable for our guests through amazing team members like you. We are deeply committed to our core values which influence all our interactions, with our guests, clients, team, and our community. We create engaging and impactful environments that connect people and allow our talented and passionate team members to thrive. Please join us on our lakeside journey as part of our dynamic team at Lake Lawn Resort.

A Wedding Specialist is responsible for the servicing of clients. They will meet with clients to discuss details of their programs and create the BEO’s to be distributed to departments and clients. They will possess excellent organizational and communication skills. They will tour clients of the facility.

• Sells banquets and banquet service to organizations and individual.
• Use suggestive selling techniques to enhance group programs and increase revenues.
• Handles incoming inquires and books premium business.
• Sell, plan and follow through on all wedding inquires.
• Respond to walk-in sales and banquet business as required.
• Assists the Director of Sales and/or Senior Sales Manager in marketing through outside sales and telemarketing in regards to Group rooms, F & B, Golf, Activities, Spa and Marina.
• Plan details of booked functions with group contracts for assigned markets and designated clients.
• Gathers as much information as possible so each function can proceed smoothly.
• Prepares banquet event order (BEO’s) forms clearly and detailed after conclusion of interview and booking with client.
• Assist group guests with any special requests, problems, or concerns that may arise.
• Work closely with the appropriate food and beverage departments to ensure proper guarantees and arrangements are made in order to establish and maintain group satisfaction.
• Coordinate outside contract services for assigned groups and post charges accordingly.
• Coordinate all audio-visual requests for all assigned groups through the audio-visual contractor.
• Follow through on all billings, credits and discrepancies on a timely basis for all assigned groups to facilitate timely payment.
• Attends catering, sales and food and beverage meetings as scheduled.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• Three (3) years or more of wedding planning experience in a resort/hotel setting
• High School diploma, and/or college degree or equivalent experience in the marketing of food and beverage
• Proven sales and supervisory experience in resort food and beverage
• Proficiency in Springer Miller, Microsoft Word, Excel and Delphi
• Need to have a valid driver's license.

While performing the duties of this job, the employee is regularly required to sit and/or stand; use hands to finger, hands to feel; and occasionally reach with hands and arms. The employee frequently is required to walk; and talk or hear. The employee must be able to lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

The position is indoors and outdoors; and is exposed to hot, humid and/or cold conditions at times. The noise level in the work environment is usually moderate to loud. The staff member will work in a high traffic/high volume business environment and will be required to spend a majority of their time standing/walking and/or sitting at their desk.