Patient Coordinator - Bilingual (Spanish)

Patient Coordinator - Bilingual (Spanish)

Location: Atlanta, GA

Experience Level:  Intermediate

Employment Type: Full-Time

Pay: $18 per hour

Shift:  Monday-Friday 8:30-5pm 

A Day in the Role:

• Efficiently manage scheduling for healthcare appointments, utilizing bilingual skills to communicate with patients in both English and Spanish.
• Manage high call volumes of 75-100+ calls daily in a fast-paced healthcare environment.
• Prioritize and triage incoming calls efficiently, ensuring prompt resolution and minimal wait times for patients.
• Coordinate and confirm appointments, ensuring accuracy and adherence to scheduling protocols.
• Serve as a liaison between patients and healthcare providers, facilitating effective communication and resolving scheduling conflicts.
• Maintain organized records of appointments and patient information in electronic scheduling systems.
• Provide exceptional customer service, addressing patient inquiries and concerns with professionalism and empathy.
• Collaborate with healthcare team members to optimize scheduling efficiency and patient satisfaction.
• Stay updated on healthcare regulation and policies to ensure compliance in scheduling practices.

Qualifications:

·      1+ Year Customer Service Experience

·       Fluent in Spanish/English

Necessary Skills:

Customer Service | Healthcare Industry | Computer Savvy

Apply Today!

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.