Key Account Manager

At Winchester Interconnect, we dream big, have fun, and get stuff done!

Our mission is to inspire the most innovative team, designing and delivering interconnect solutions that empower customers to shape the future. How do we do that? We focus on our people. We're committed to engaging talent of all experiences, skill sets, backgrounds, and walks of life. Come be a part of a great story!

As one of our Key Account Managers, you will be part of a dynamic inside sales team that supports key domestic and international customers. We believe customer success is key to increased sales and growing business. Managing established and new accounts plus creating new cable and cable assembly business opportunities are the primary focus of this rewarding account management position.

Qualifications & Requirements:

• 3-5 years, of inside sales experience and/or customer management experience
• Excellent communication, interpersonal & organizational skills
• Excellent analytical, problem-solving/decision-making skills, ability to make timely, effective, fact-based decisions with confidence
• Prior experience in the interconnect space, or in manufacturing is a plus

Our values of Accountability, Collaboration, and Empowerment (ACE) guide our every action, enabling us to serve our customers and ourselves passionately.

What will you be Accountable for?

• Growing revenue of existing and new business
• Understanding of sales principles, ability to research, analyze, and negotiate
• Year over year Improvement of Standard Direct Margin across all customers
• Total Quality Acchievent (TQA) Wins
• Customer Satisfaction
• Engage with the client at the early stage to qualify the lead with design details and scope of the project
• Coordinate customer requirements, design and cost with Winchester Engineering and submit quotes to customer
• Process new orders into the database system
• Provide the customer with updates on delivery and order status

How will you Collaborate?

By taking the initiative to create a regular cadence with internal (Sales, Finance, Operations, Engineering, Quality, HR) and external (Outside Sales Team) team members to support them and drive results. Also by utilizing Google Meets, face-to-face meetings, email, and other communications to clarify and align at a regular cadence. Always seeking to align using one source of the truth for data. Everyone makes decisions from the same data.

What are you Empowered to do?

• Follow processes to provide a best-in-class customer experience
• Identify areas to invest in order to streamline our key critical processes with the intent for long-term cost out while improving the customer experience
• Change and simplify processes as required to eliminate non-value-added activity that gets in the way of achieving results
• Utilize resources to create collaboration & customer plans
• Utilize all appropriate available resources to support meeting objectives
• Communicate with the team at a cadence that makes expectations and performance clear

Communication Systems We Use:

• Google Workspace
• BambooHR
• Paycom & ADP
• AwardCo

For a sneak peek into some of our benefits and to learn more about our career opportunities, click here .

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. In addition to federal law requirements, Winchester Interconnect complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Winchester Interconnect expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

Average salary range of $70,000 up to 85,000 (DOE), plus benefits.

***Candidate Inquiries Only-No Third-Parties***