Part-Time Studio Coordinator

We are seeking an organized part-time Studio Coordinator to join our studio team. As the first point of contact for our clients, you will play a vital role in delivering exceptional client service and ensuring a positive experience. Your professional demeanor, excellent communication skills, and ability to multitask will contribute to the overall success.

· Responsible for creating an unrivaled customer experience for all clients.

· Welcome and greet clients in a warm and friendly manner, ensuring a positive and     professional first impression.

· Provide outstanding customer service by addressing client inquiries, scheduling     appointments, and addressing any concerns or issues promptly and efficiently.

· Manage and coordinate the appointment booking system, ensuring accurate  
scheduling and optimizing the use of Studio resources.

· Collect client information, update medical history forms, and ensure accuracy     and confidentiality of client records.

· Assist clients with completing necessary forms and consent documents, explaining    the purpose and ensuring their understanding.

· Answer phone calls, respond to emails, and handle general inquiries regarding       services, pricing, and operational policies.

· Maintain a clean and organized front desk area, including the reception area,   waiting room, and product display areas.

· Process client payments, verify insurance information if applicable, and provide   receipts or invoices as required.

· Coordinate with the clinical and administrative staff to ensure smooth workflow   and efficient client care.

· Collaborate with the management team to implement and maintain office policies   and procedures for efficient front desk operations.

· Manage inventory of office and administrative supplies, placing orders as needed   to ensure adequate stock levels.

· Stay knowledgeable about services, treatments, and promotions to provide   accurate and up-to-date information to clients.

· Handle confidential and sensitive client information with discretion and maintain   strict adherence to privacy regulations.

· Assist with marketing efforts, such as distributing promotional materials and   gathering client testimonials.

· Perform additional administrative tasks as assigned by the management team.

Education / Experience Requirements 

· Bachelor’s degree preferred or comparable industry experience.

· Medical CRM/Zenoti experience is a plus.

Work Skills
  

·Exceptional written and verbal communication skills.

·Ability to thrive in a fast-paced, customer-service-oriented collaborative team   environment.

·Social media management experience.

·Ability to function independently with minimal supervision.

·Ability to work well independently, in a team environment, and with remote   employees.

·Team player mentality. 

·Strong sense of ownership and urgency.

·Extremely detail oriented.

·Self-starter and passion for learning.

·Strong organizational skills and ability to multi-task in a fast-paced             environment.