Banquet Server

DoubleTree Wilmington

700 N King St,

Wilmington, DE 19801

Job Type: Part - Type

Hourly Pay Rate: $16 - $17 / hour + tips

Schedule & Shift: Hours and schedule vary.

Position Summary:

We are seeking an energetic, service-oriented individual to join our team. This position is to serve the needs of our guests during an event while providing exceptional customer service.

Banquet servers are expected to be attentive to our guests' always needs and maintain a high degree of professionalism. Customer service and/or food and beverage experience is a good foundation for this position, however, we are willing to train the right candidate

Job Overview:

Manually set up, break down, and service all meeting rooms in accordance with Crescent's high standards of quality. This position requires a flexible schedule to include weekends and evenings.

Responsibilities & Duties:

• Review and implement event specifications set forth in the Banquet Event Order (BEO)
• Manually set up, clean, and maintain meeting and banquet rooms following the standards of service as set by the hotel management:

1. Make sure all food/beverage services for meetings, conferences, and banquets are properly set up, including but not limited to layout, linens, place settings, and other equipment and supplies.
2. Make sure all food/beverage services for meetings, conferences, and banquets are properly set up, including but not limited to layout, linens, place settings, and other equipment and supplies.
3. Tear down equipment and supplies once the event is over and flip the room for the next event.
4. Maintain cleanliness involving but not limited to, empty trash from all event areas, and vacuum event spaces before and/or after functions.
5. Timely execution of all food and beverage services including, but not limited to food stations, buffets, plated meals, and bar service.
6. During functions, refresh function areas- tidy up the room, replenish water, coffee, serve meals, etc. as instructed

Physical Setting:

Bar

Casual dining restaurant

• Fine dining restaurant

Qualifications & Skills

• High school diploma/GED
• Minimum of 18 years
• Previous wait staff experience is a plus
• Ability to work quickly and as a team in a fast-paced environment
• Ability to lift 30-50 pounds
• Ability to work on your feet for long periods of time
• Work flexible hours weekly and on weekends
• Excellent customer service skills
• Responsible and dependable
• Ability to effectively communicate with people from various backgrounds
• Must be detail-oriented to follow specific set-up requirements for each event off of Banquet Event Orders (BEO).