SmartCare Community Paramedic

About Cataldo

Since 1977, Cataldo Ambulance Service, Inc. has continually distinguished ourselves as a leader in providing routine and emergency medical services. As the needs of the community and the patient change, we continue to introduce innovative programs to ensure the highest level of care is available to everyone in the areas we serve.

Cataldo is the largest private EMS provider and private ambulance service in Massachusetts. In addition to topping 50,000 emergency medical transportations annually through 911 contacts with multiple cities, we partner with some of Massachusetts top medical facilities to provide non-emergency medical ambulance and wheelchair transportation services. We are also an EMS provider to specialty venues like Fenway Park, Warrior Arena, and TD Garden.

While Cataldo began as an ambulance service company, we continue to grow through innovation and expand the services we offer to the local communities. As a public health resource, Cataldo offers training and education to the healthcare and emergency medical community through the Cataldo Education Center. This includes certification training for new employees as well as the training needed for career advancement. Through our partnerships with health systems, hospitals, managed care organizations, and others, we continue to provide in-home care through the state’s first and largest Mobile Integrated Health program, SmartCare. We also have delivered more than 1.7 million Covid-19 vaccines and continue to operate testing and vaccination sites throughout the state of Massachusetts.

Community Paramedic Job Benefits

• Starting wages $40/hour, commensurate with experience
• Competitive benefits package including paid time off, medical and dental insurance, and 401(k) available for full time employees.
• Full time and part time opportunities available
• Positions available in: Greater Boston, North Shore, Merrimack Valley, South Shore, Metro West, Western Massachusetts
• Opportunity to be on the forefront of the next big movement in healthcare

Community Paramedic Role Description

Community Paramedics are delivering the future of healthcare by providing the right care, at the right time, in the right place. Providing an option for on-demand, in-home physician supported care, our innovative SmartCare division is improving patient outcomes, increasing patient satisfaction, and reducing the number of hospital admissions and re-admissions through community paramedicine.

Community Paramedics provide the highest levels of clinic assessment and treatment with an expanded scope of care. Patients are treated directly in their homes to reduce the need for ambulance transportation and hospital stays. Due to the nature of care needed, SmartCare professionals work as an extension of the patient’s medical team and may work closely with the same set of patients and their families. This unique in-home healthcare career opportunity is perfect for paramedics looking to take the next step in their career or a non-ambulance paramedic job.

SmartCare Paramedic Responsibilities

• Deliver quality patient care in accordance with clinical policies, statewide protocol, and standards of care
• Attend to patients in a courteous and professional manner
• Monitor remote patient tracking and respond as appropriate
• Participate in discharge planning of SmartCare patients
• Complete initial in-home assessments and on-going home visits as appropriate for all patients enrolled in SmartCare program
• Communicate effectively with EMS agencies, physicians, and other healthcare providers

Community Paramedic Job Requirements

• Fully state certified as an EMT-P
• Certifications in Advanced and Basic Life Support
• Valid driver’s license and an acceptable driving record through a DMV background check
• 2 years minimum experience as a Paramedic
• Be in good clinical standing
• Possess strong customer service and communication skills
• Be able to work independently and be able to function as part of a care planning team
• Pass a background check including CORI
• Pass a drug screen and lift test
• Commitment to providing exemplary customer service
• Advanced Medical Life Support (AMLS) and either Pediatric Advanced Life Support (PALS) or Emergency Pediatric Care (EPC) are preferred
• The successful completion of the Community Health Paramedicine Training Program within 6 months of hire or at the first course offering

Community Paramedic Physical Requirements

• Ability to lift and maneuver 125 pounds with assistance and without difficulty
• Ability to walk up and down stairs without difficulty
• Ability to lift and carry 125 pounds up and down two flights of stairs with assistance and without difficulty
• Ability to sit, stand, and kneel for long periods of time
• Ability to walk without difficulty and without affective the immediate performance of job-related duties
• Ability to bend, stoop, and crawl as duties require
• Ability to occasionally work in low light and confined spaces