Server Assistant

Position Purpose:

The Fargo Server Assistant is responsible for aiding the server in receiving and expediting food and beverage orders and helping to create a casual and relaxing dining experience.

Responsibilities/Duties/Functions/Tasks:

• Set up dining area and server stations before each shift
• Stay informed of daily menu updates
• Set tables prior to guest arrival with appropriate utensils, condiments etc.
• Restock all stations
• Complete all side work and daily cleaning tasks in checklist binder
• Complete all cleaning duties required at end of shift
• Report any customer service or issues in the dining area to restaurant management team
• Maintain the cleanliness of the service area
• Clear, clean and reset tables after guest visit with appropriate utensils, condiments, etc.
• Maintain cleanliness of dining area including tables, floors, counters, and other dining spaces
• Remove dishes and glasses from tables and take to kitchen during meals
• Run food from kitchen, as needed
• Communicate clearly with server and other Fargo staff members to ensure proper service
• Attend all mandatory training and meetings
• Maintain a professional demeanor and adhere to proper dress policy, as defined in the IOA handbook
• Follow guidelines and expectations as stated in the employee handbook
• Other duties as assigned

Requirements

• Excellent verbal communication skills
• Ability to multi-task effectively

• Ability to maintain neat, professional and clean appearance and practices

• Ability to work while standing for long periods of time

• Ability to work in a team environment

• Ability to adhere to proper food regulation standards and health and safety standards

• Ability to maintain calm and collected demeanor in fast-paced working conditions

• Flexibility with hourly scheduling

PREFERENCES

• High school or college degree

• Previous serving experience in a casual atmosphere

• Knowledge and understanding of workplace safety procedures

SPECIAL POSITION REQUIREMENTS

• TIPS certification; will train as needed

Benefits

We are proud to offer outstanding benefits to all of our employees.

Full-time employees, those working 30 hours per week or more on average, are offered competitive medical and dental benefits, as well as generous paid time off packages.

Full-time and part-time employees are eligible to participate in our 401K program and supplementary benefits.

We are particularly proud to offer all of our employees a highly competitive employee discount at all of our lodging and dining properties.