Customer Service Counter Representative

Pacific Golf & Turf is currently seeking a Customer Service Counter Representative for our Snohomish, Washington location. This is a full-time position and is an awesome opportunity for an individual who is a TEAM player.  We are an established company that strives to be the best at taking care of our customers.  We look for new employees that have a great attitude, are honest, motivated, responsible, dependable, and work safely.

JOB DESCRIPTION: 

• Manage the warehouse for organization and cleanliness.
• Prepare parts for shipping.
• Arrange and manage freight shipments with outside freight companies.
• Receive parts that come into our facility from freight companies – document and verify quantities and condition.
• Assist in loading and unloading trucks, if needed – must be able to operate a forklift and get certification.
• Assist with inventory counts.
• Sell parts for all associated product lines to customers by phone or walking into the store.
• Fill parts requests for service technicians and salesman
• Use computerized inventory systems, parts libraries, and cad drawings to look up and process parts orders.
• Order parts from suppliers and communicate lead times.
• Help support safety policies.
• Other duties as assigned by management.

KNOWLEDGE AND REQUIREMENTS:
 

• The ideal applicant will have at least 1 year of work experience in warehouse & shipping/receiving.
• Knowledge of shipping notices, bills of lading, invoices, orders, and other records to determine shipping priorities and shipping methods that are required to meet shipping and receiving schedules, is required.
• Forklift driving experience required.
• Customer Service experience required.
• 1 year of parts department experience preferred.
• Must be an organized individual with attention to detail, that can multi-task.
• Must have good computer skills.
• Must be in good physical condition; you will be required to lift up to 50 pounds routinely during your shift, and occasionally up to 75 pounds.  This position will require lifting, carrying, pushing, bending, twisting, and pulling on a daily basis.
• Ability to read, write and communicate with co-workers and managers.

Hourly, Full Time
Compensation: Wage $20 - $22 per hour DOE
Benefits: Benefits Package available, including medical, dental, vision, life & disability insurance.  In addition, a 401(k) Plan with company match.  Also, vacation, sick & holiday pay.
 Hours: Day shift

Please respond with a resume for employment consideration. 

Come join our growing team!  Equal Opportunity Employer

 

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