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Hours Full-time
Location Springfield, Illinois

About this job

Residential Services Coordinator - Full-Time- 1st/3rd Shift - Springfield, IL

Hours: 1st Shift 6:00am - 2:30pm 3rd Shift 10pm-6:30am

Hope is a clinical, educational, and therapeutic provider for individuals with intellectual and developmental disabilities, including Autism Spectrum Disorder. The Hope Residential Academy provides residential placement for children with intellectual and developmental disabilities in thirteen community-based, family-style homes. Staff at our homes focus upon our clients’ health and safety by providing appropriate levels of supervision based upon the clients’ needs and capabilities. Children in our homes participate in after-school, evening, and weekend activities led by a dedicated recreation team. The goal of the Hope Residential Academy is to create a true home for the children in our care.


The Residential Services Coordinator (RSC) provides administrative supports in coordinating essential functions of Hope Residential Academy, including setting shifts, filling overtime vacancies, checking timecard punches, notifying staff of training recertification requirements, and sending reports to the Home Administrators.


Residential Services Coordinator Essential Duties:

  • Organize staffing schedules to ensure adequate staffing levels, along with implementing appropriate overtime and float procedures.
  • Weekly posting/awarding of overtime, following all guidelines established by management and AFSCME Local 2481.
  • Review medical calendars and assign staff to accompany youth on medical trips.
  • Input daily updates of employee status and attendance and submit a daily overtime report to Human Resources for overtime tracking.
  • Contact employees with notices of scheduled re-certification trainings.
  • Verify schedules against actual hours worked and notify managers of tardiness and absenteeism violations.

Minimum Qualifications:

  • Minimum of 60 college credit hours or equivalent years of experience.
  • Valid Illinois driver’s license and qualification as a DCFS licensed driver.
  • Successful background clearance.

Preferred Qualifications:

Our preferred candidate will have the ability to organize and multitask, as well as the ability to respond sensitively to employees under stressful circumstances.


Benefits Available to Full-Time Employees:

  • Paid holidays, sick days, vacation days, and personal days each year.
  • Health, dental, vision, and life insurance.
  • Short & long term disability.
  • Tuition reimbursement & 401(k).
  • On-site health clinic for covered employees.




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