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Client Support Administrator Supervisor - Full-time / Part-time
•8 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Fort Liberty, North Carolina |
About this job
Systems Administrator Senior
Transform technology into opportunity as a Systems Administrator with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.
At GDIT, people are our differentiator. As a Systems Administrator you will help ensure today is safe and tomorrow is smarter. Our work depends on Systems Administrator joining our team to be a part of a cohesive service desk team that performs all aspects of customer service and maintenance of existing systems to ensure the command is always mission capable.
HOW A SYSTEMS ADMINISTRATOR SENIOR WILL MAKE AN IMPACT
Responsible for the installation and troubleshooting of enterprise computers mobile devices, and related IT equipment. Utilize a configuration baseline for mobile and desktop configurations to include patches, IAVA, operating systems, COTS, GOTS and in house applications. Utilize Microsoft System Center Configuration Manager (SCCM) and Active Directory to troubleshoot and deploy images. Performs intense troubleshooting and problem resolution for multiple locations and networks. Works with other IT professionals as directed to coordinate efforts, troubleshooting peripheral and hardware issues, resolve cross-team issues, communicates, and track changes for classified, unclassified, and special communications networks. Modifies group membership, user profiles, utilizes SCCM and Active Directory to troubleshoot, Resolves and tracks incidents using a ticketing system. Will supervise a group of 3 to 5 and must have good team building skills.
WHAT YOU'LL NEED TO SUCCEED:
• Required Technical Skills:
Clearance: TS-SCI
Location: On Customer Site- Aberdeen, NC
US Citizenship Required
GDIT IS YOUR PLACE:
Work Requirements
.cls-1{fill:none;stroke:#5b6670;stroke-miterlimit:10;stroke-width:2px}
Years of Experience
3 + years of related experience
* may vary based on technical training, certification(s), or degree
.cls-2{fill:none;stroke:#5b6670;stroke-miterlimit:10;stroke-width:2px}
Certification
Travel Required
10-25%
.cls-3{fill:none;stroke:#5d666f;stroke-miterlimit:10}
Citizenship
U.S. Citizenship Required
About Our Work
We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
Transform technology into opportunity as a Systems Administrator with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.
At GDIT, people are our differentiator. As a Systems Administrator you will help ensure today is safe and tomorrow is smarter. Our work depends on Systems Administrator joining our team to be a part of a cohesive service desk team that performs all aspects of customer service and maintenance of existing systems to ensure the command is always mission capable.
HOW A SYSTEMS ADMINISTRATOR SENIOR WILL MAKE AN IMPACT
Responsible for the installation and troubleshooting of enterprise computers mobile devices, and related IT equipment. Utilize a configuration baseline for mobile and desktop configurations to include patches, IAVA, operating systems, COTS, GOTS and in house applications. Utilize Microsoft System Center Configuration Manager (SCCM) and Active Directory to troubleshoot and deploy images. Performs intense troubleshooting and problem resolution for multiple locations and networks. Works with other IT professionals as directed to coordinate efforts, troubleshooting peripheral and hardware issues, resolve cross-team issues, communicates, and track changes for classified, unclassified, and special communications networks. Modifies group membership, user profiles, utilizes SCCM and Active Directory to troubleshoot, Resolves and tracks incidents using a ticketing system. Will supervise a group of 3 to 5 and must have good team building skills.
WHAT YOU'LL NEED TO SUCCEED:
- Education: AA/AS in a related technical discipline, or the equivalent combination of education, technical training, or equivalent work/ military experience.
- Required Experience: 3-5 years in following areas:
- Experience and training with Microsoft Server 2016 or newer to include Active Directory, Radius, DNS and Group Policy
- Experience and training with virtual environments (VMware, VRA, Hyper-V, etc.)
- Familiar with maintaining and operating Trellix ENS (formerly McAfee Endpoint Security) and Tenable Security Center (ACAS) scans
- Familiar with maintaining and operating SQL server
- Experienced in applying patches/updates and STIGs
• Required Technical Skills:
- MS Windows 7/10 Operating System
- Microsoft Office 2010 or later
- Experience with personal computers, terminal, peripheral equipment and associated software repair, installation, configuration and system operation
- Experience with VPN technologies
- Experience with virtualization technology (VMware) desired
- Experience with Cisco Call Manager
- Self-motivated and able to work independently and take initiative in identifying and addressing challenges.
- Effective communications and listening skills.
Clearance: TS-SCI
Location: On Customer Site- Aberdeen, NC
US Citizenship Required
GDIT IS YOUR PLACE:
- 401K with company
- match
- Comprehensive health and wellness packages
- Internal mobility team dedicated to helping you own your career.
- Professional growth opportunities including paid education and certifications.
- Cutting-edge technology you can learn from
- Rest and recharge with paid vacation and holidays
Work Requirements
.cls-1{fill:none;stroke:#5b6670;stroke-miterlimit:10;stroke-width:2px}
Years of Experience
3 + years of related experience
* may vary based on technical training, certification(s), or degree
.cls-2{fill:none;stroke:#5b6670;stroke-miterlimit:10;stroke-width:2px}
Certification
Travel Required
10-25%
.cls-3{fill:none;stroke:#5d666f;stroke-miterlimit:10}
Citizenship
U.S. Citizenship Required
About Our Work
We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
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