Customer Service Representative - Part-time

TEKSystems has been teamed up with a third party healthcare provider

looking for empathetic individual who is passionate about helping to join their growing team!

Description:

The Customer Service person should have customer service experience with clear communication skills, both with phone calls and through email. The client base is 65+ Medicare participants, which requires empathy, patience and a positive attitude. Representatives should have knowledge of Insurance terminology, Medicare & Part D plans. Problem solving, organizational know how and collaboration skills, as the CSR is the liaison between the members, providers and pharmacies, as well as other carriers to resolve claim and prescriptions issues. Multi-tasking, adaptability, documentation and follow up skills are a must. Representatives should have basic computer skills for database and website navigation, Microsoft outlook, word and excel knowledge.

MUST HAVES:

1+ years over the phone customer service experience and excellent communication skills both with phone calls and through email.

Knowledge of Medicare & Part D plans.

Basic computer skills for database & website navigation, word and excel.

Skills:

Member Service

Enrollment Rep

Customer Service/Call Center

Insurance Verification

high volume call que

Additional Skills & Qualifications:

1+ years over the phone customer service experience and excellent communication skills both with phone calls and through email.

Knowledge of Medicare & Part D plans.

Basic computer skills for database & website navigation, word and excel.

Experience Level:

Entry Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.