Manager of Crisis Stabilization Clinical Services

Pay range of $80,000 - $97,600 annual salary – with additional compensation for prescheduled intermittent on call duties.

Monday-Friday 8am-4:30pm

It is never too early to plan for retirement!

• As an employee of NCHC, you would be eligible for the Wisconsin Retirement System (WRS), which is among the best funded and best managed public pension systems in the country.
• The WRS is a hybrid defined benefit plan. It contains elements of both a 401(k) or defined contribution plan and a defined benefit plan. The WRS is a strong public pension plan because of its stable funding, unique plan design and robust governance. These factors set the WRS apart from the vast majority of other plans in the United States. With some $142 billion in assets, it is the 8th largest U.S. public pension fund.
• Participating staff contribute 6.9% and NCHC will match this at 100% each pay period!

Employee Benefits: NCHC Employee Benefits

Purpose of the Position

The Manager of Crisis Stabilization Clinical Services is a licensed mental health professional that works with adult and youth crisis stabilization program staff to advance their clinical knowledge and practice, improve outcomes, and coordinate clinical services to effect system-wide changes to improve programs of care. The Manager oversees programming for the crisis stabilization units, and provides program and service education for program staff. The Manager will work directly with other clinical and program services managers to ensure coordination of care and services among the Behavioral Health Acute Care Programs, other NCHC programs, and community partners.

Education and Experience Requirements

Required:

• State of Wisconsin Licensed Clinical Social Worker, Professional Counselor, Marriage & Family Therapist or Licensed Psychologist
• Master's degree in specialty field in Human Services (Social Work, Professional Counseling, Marriage and Family Therapy, or Psychology), earned from an accredited four-year college or university.
• One to three years relevant experience

Essential Duties and Responsibilities:

• Oversees the day- to- day clinical operations of the adult and youth crisis stabilization units.
• Reviews program clinical documentation and patient interactions for adherence to North Central Health Care quality standards.
• Coaches and guides model mental health clinical practice in the integration of new evidence into practice.
• Oversees program discharge planning, quality of mental health clinical care, and transitions of care.
• Provides education to clinical and program staff.
• Collaborates and consults with treatment providers and community referral sources, focusing on multidisciplinary treatment approaches.
• Establishes and maintains liaison relationships with relevant groups and programs within, and exterior to, North Central Health Care.
• Set clinical performance expectations in detail, provide feedback, and maintain individual accountability of employees through performance evaluations, outcome measuring and the development of performance improvement plans.
• Collaborates with the Acute Care service and clinical managers, and other NCHC program leadership and services providers.
• Provides immediate support in on-site crisis situations
• Coordinates with BHS leadership team on employee trainings and continuing education. Reviews department clinical policies and procedures and updates. Participates in ongoing quality assurance review activities.
• Participates in ongoing quality assurance review activities including chart audits.
• Arranges, participates, facilitates, and ensures clinical supervision per program regulations and NCHC quality of care practices and the documentation clinical supervision provided.
• Implements and enforces all regulatory standards, requirements and guidelines, including federal, state and local regulations, and licensing boards and accreditation authorities.
• Adheres to scheduled work hours with regular and predictable attendance.
• Participates in the BHS clinical on-call schedule rotation for crisis services clinical consultation on pre-scheduled nights and weekends.
• Participates in on-call pool for Marathon County Jail Suicide watch and is available to make clinical judgements on whether an inmate should remain on suicide watch.

Other Responsibilities:

Perform other work-related tasks as required as assigned

Competencies

• Demonstrate organizational, program, common position and job specific competencies as required by North Central Health Care and/or various regulatory agencies based on job title.
• Complete organizational, program, common position and job specific education as required by North Central Health Care and/or various regulatory agencies based on job title.
• Quality and provision of care are in accordance with NCHC standards of practice.
• Abide by NCHC policies and procedures.
• Maintain current certifications and licensure based on job title.

Core Value Standards of Behavior

It is expected that all employees will demonstrate behaviors that support excellence as defined by North Central Health Care’s Core Value Standards of Behavior.

Physical and Working Environment

• Light Work: Intermittent lifting. Must be able to lift a minimum of 10 pounds unassisted.

Physical Activities: List the minimum % of time required for each Physical/Mental Requirement.

Physical/Mental Requirements

<10%

10-30%

31-50%

51-70%

71-90%

>90%

Climbing

X

Stooping

X

Kneeling

X

Crouching

X

Crawling

X

Turning or Twisting

X

Bending

X

Standing

X

Walking

X

Sitting

X

Lifting

X

Carrying

X

Pushing

X

Pulling

X

Reaching

X

Grasping

X

Feeling

X

General Office Duties

X

Data Interpretation

X

Decision Making

X

Verbal Communication

X

Verbal Comprehension

X

Written Communication

X

Written Comprehension

X

Problem Recognition

X

Problem Solving

X

Hearing

X

Near Visual Acuity

X

Far Visual Acuity

X

Depth Perception

X

Color Vision

X

Smelling

X

Repetitive Motions

X

Supervision

X

Exposure to Hazards:

• Minimal exposure to workplace hazards.

Working Conditions:

• Indoors
• Required to function around high behavioral or physically disruptive individuals.

Acknowledgement and Compliance

All requirements of the described position are subject to change over time where I may be required to perform other duties as requested by NCHC. Further, I acknowledge that this job description is neither an employment contract.

In compliance with the American with Disabilities Act, NCHC will provide reasonable accommodations to qualified individuals and encourages both prospective and current employees to discuss potential accommodations with the employer. North Central Health Care is an Equal Opportunity Employer.

Employee Benefits: NCHC Employee Benefits

• Paid Leave Time
• Paid Holidays
• Retirement Savings Plans
• Health Plan Coverage
• On-site Employee Health & Wellness Center Clinic
• MDLive
• Navitus Prescription Drug Plan
• Tria Health Confidential Pharmacy Advocate Program
• Dental Plan
• Vision Plan
• Medical, Dependent Care or Limited Purpose Flexible Spending Accounts
• Income Continuation Insurance
• Short-Term Disability
• Group Term Life Insurance
• Critical Illness Insurance
• Accident Insurance
• Exercise Rewards Program
• Well-Being Program
• Pet Insurance Plan
• Identity Guard
• Employee Discount Program
• Tuition Reimbursement Program
• Employee Referral Program
• Employee-Assistance Program