Cashier/Rental Desk Clerk

Cashier/Rental Desk Clerk

We are looking for an enthusiastic, community-oriented Cashier/Rental Desk Clerk to join our growing dealership's team. Cashier/Rental Desk clerks receive orders for repairs, rentals, and services. They provide information and recommendations to customers, handle cash transactions, and keep records. Cashier/Rental Desk clerks train customers on basic equipment use and safety guidelines, and provide advice for their particular situation.

To be successful as a Cashier/Rental Desk Clerk, top candidates will be fun, loyal, empathetic, professional and personable individuals, with a passion for great customer service.

Cashier/Rental Desk Clerk Responsibilities:

• Responding to incoming calls
• Greeting and assisting customers, and treating all clientele with courtesy and respect.
• Logging customer details and comments in our system.
• Asking questions to assist in diagnostics of vehicle issues.
• Tracking progress of each vehicle service.
• Adhering to all company policies and procedures.
• Answering customers' questions regarding vehicle repairs and assessed costs.
• Accepting payments from customer upon completion of services.
• Ensuring potential customers are aware of any promotions.
• Assisting with various other tasks at the dealership.

Cashier/Rental Desk Clerk Requirements:

• Good written and verbal communication skills.
• Excellent phone skills.
• Highly organized, with an ability to learn quickly.
• Proficient with Microsoft Office software and the Internet.
• Positive, professional and personable demeanor.
• High School Diploma or GED
• Valid driver's license with an acceptable driving record

Benefits:

• Health insurance (Employer currently pays 90% of premium)
• Dental insurance
• Vision insurance
• 401k
• Employee Discounts
• Paid Time Off/Holidays
• Holiday Savings Plan
• Employee Demo Program
• Employer Donation Matching
• Employee Referral Program
• No Cost, No Debt College Degree ®
• Employee Assistance Program

Salary: $17.00 - $18.00 per hour

Schedule:

• Full Time
• Day shift (Monday through Friday)

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Lum Family of Dealerships. CARS. KINDNESS. COMMUNITY.