AR CLERK

Job Description: The AR clerk will maintain and manage receivable accounts and identify delinquent accounts. Processing accounting receivables and incoming payments in compliance with financial policies and procedures. Performing day to day financial transactions, including verifying, classifying, computing, posting, and recording accounts receivables’ data. Admin clerical duties which include answering and responding to customer inquiries, copying, and filing.

Role and Responsibilities:

• Assist manager with analysis of data and reports.
• Maintain financial security by adhering to internal accounting controls.
• Facilitate resolution of open receivables by review of coding, product, contract, payment agreement, fee schedule and/or authorization terms.
• Address denial and partial payment of invoices both timely and accurately through appropriate collection workflow processes.
• Diagnosis and report to management customer issues with regards to rejection trends and denials, working to improve end-to-end business processes.
• Interact with internal and external customers to resolve billing, cash, and claim discrepancies.
• Maintain accurate documentation of claim file activities.
• Address accounts receivable inquiries.
• Maintain and manage all receivables accounts.
• File/prepare documentation & back-up for accounts referenced to lawyers/small claims.
• Process CC/ACH/ check deposit payments
• Answer & respond to customer inquiries via email, phone for issues, changes to account information & and request for copies of invoices.
• Create & keep on-hold list up to date and send out to all employees.
• Drafts correspondence for standard past-due accounts and collections, identifies delinquent accounts by reviewing files, and contacts delinquent accountholders to request payment.
• Collaborates collections to reconcile accounts receivable on a periodic (at least bimonthly) basis.
• Copies, files, and retrieves materials for accounts receivable as needed.
• Performs other related duties as assigned.

Qualifications and Education Requirements:

• High school diploma or equivalent required; Accounting degree preferred.
• At least five years of related experience preferred.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Thorough understanding of policies and procedures used in accounts receivable and billing.
• Proficient with Microsoft Office Suite or related software as well as other accounting software programs