Customer Service and Sales Representative

We have an immediate opening for a full-time Customer Service & Sales Representative in our Bellingham, WA corporate office. Qualified individuals must be computer literate, demonstrate typing proficiency, and have previous customer service and sales experience.

**This is an in-house position and not eligible for remote or hybrid work.

Job Responsibilities:

• Answer inbound customer calls
• Place outbound sales calls
• Place customer orders and optimize customer satisfaction
• Resolving customer inquiries
• Maintain daily workflow through a CRM Platform
• Correspond and communicate with customers and external parties
• Provide product pricing and inventory status
• Produce product quotes
• Account maintenance
• Update customers on order status and shipping information
• New business development

Job Requirements:

• Diploma or GED
• Must be computer literate
• Ability to demonstrate typing proficiency
• 2 years of applicable Customer Service experience
• Inbound call center experience preferred
• Excellent written and oral communication skills.
• Organized
• Detail oriented
• Ability to meet deadlines
• Team oriented
• Ability to work in a fast-paced environment
• Strong interpersonal skills

About Our Company:

Since our inception in 1983, Grizzly Industrial has become one of the USA’s largest providers of woodworking and metalworking machinery, tools and related accessories. Grizzly products can be found in all sizes of shops, from the large industrial production users, to the smaller cabinet and machine shops.

We provide high-quality products at the lowest possible prices and are truly dedicated to providing excellent customer service to ensure our customers’ needs are met.

Our Culture:

As a company, we value employees with a strong work ethic who desire excellence in the service they provide and their work. We promote a corporate structure that is professional, collaborative, fast-paced and organized. We place a strong value on respect and integrity and promote a positive environment where employees are committed, energetic, helpful, cooperative, courteous and productive.

As an organization we focus on getting results, and in order to achieve results we remain focused on teamwork, maintaining high standards, and taking complete ownership of our work.

Compensation and Benefits:

For a complete summary of our current benefit offerings please go to: https://support.grizzly.com/hc/en-us/articles/4404709035415-Employment-Opportunities

Grizzly is a drug-free and equal employment opportunity employer.

To learn more about our company’s products and history, visit our website at www.grizzly.com