Residential Aide

We offer competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth.

Pinnacle Treatment Centers is a growing leader in addiction treatment services. We provide care across the nation touching the lives of more than 30,000 patients daily.

Our mission is to remove all barriers to recovery and transform individuals, families, and communities with treatment that works.

Our employees believe we are creating a better world where lives and communities are made whole again through comprehensive treatment.

As a Residential Aide, you play a direct role in saving the lives of our patients each day by serving our residents in a safe environment promoting long term recovery. You will partner with the Residential Aide Manager and the Executive Director to establish and maintain a therapeutic environment and routine for our residents.

Benefits:

• Shift differential for nights and weekends
• 18 days PTO (Paid Time Off)
• 401k with company match
• Company sponsored ongoing training and certification opportunities.
• Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.
• Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP)
• Discounted tuition and scholarships through Capella University.

Requirements

• HS Diploma / GED (General Equivalency Diploma)
• General knowledge or willingness to learn Microsoft Office suite (including Outlook, Teams, and Word).
• Must possess a current valid driver’s license in good standing in state of employment and be insurable by the designated carrier. This role is required to drive for company purposes. May require occasional travel up to 10%, including transportation of patients to appointments and/or other treatment locations within the local area. No overnight travel will be required for this position.
• CPR/MANDT certification – training provided locally and updated as required.

Preferred

• Six (6) months experience working in a behavioral healthcare setting.
• Basic knowledge of addiction and the recovery process.

Responsibilities:

• Ensure the wellbeing of patients and provide a safe, positive, supportive, and structured environment.
• Serve as a resource for new patients - introducing them to other patients and teammates, explaining programs and encouraging participation.
• Be an active participant as part of the treatment team, providing continuous patient care, supervision, and interaction.
• Demonstrate a positive, empathetic, and professional attitude towards patients and teammates always. When patient needs are not met, acknowledge and work to resolve concerns.
• Act as a role model by applying de-escalation techniques, using active listening skills, using appropriate tone and volume of voice, providing a high frequency and variety of positive reinforcements, maintaining appropriate boundaries, and promoting a positive culture.
• Assist in monitoring and maintaining the safety and security of the patients and the facility in collaboration with teammates.
• Recognize that patient safety is a top priority by conducting safety checks, ensuring these checks are conducted at intervals in accordance with individualized supervision guidelines (e.g., 15-minute checks, 1-hour checks, etc.).
• Search patients for contraband and manage the patient’s valuables and belongings.
• Document in patient records timely, accurately, and appropriately.
• Provide transportation for patients or coordinate transportation with appropriate team members, as required.
• Perform periodic inspections of patient rooms and the facility, and work with the facility leadership team to develop corrective action plans to address problems/concerns, as needed.
• Assist with AMA identification and intervention.
• Maintain ongoing, current, and required training for best practice service delivery.
• Perform other duties as assigned.

Join our team. Join our mission.