Administrative Assistant/Front Desk Coordinator

ABOUT US

CannaCraft is one of the largest and most recognized Cannabis companies in California. Our award-winning brand portfolio is the convergence of industry expertise, cutting-edge technology, and the belief that cannabis has the power to transform lives for the better. We offer hundreds of cannabis products masterfully crafted by leading cannabis researchers and scientists. Our family of brands includes AbsoluteXtracts, Care By Design, Farmer and the Felon, and HIFI Sessions.

ABOUT THE ROLE

The Administrative Assistant/Front Desk Coordinator is responsible for handling a variety of administrative tasks and ensuring seamless front desk operations. Responsibilities encompass managing administrative tasks such as company communications and correspondence, procurement, and budget management, assisting human resources coordinator, front desk operations including security and appearance maintenance, conference room scheduling, and facilities liaison for maintenance needs. The ideal candidate will possess strong communication skills, attention to detail, and the ability to prioritize effectively in a dynamic environment. They will demonstrate sound decision-making and good judgment, with appropriate human interaction skills, while maintaining strict confidentiality on all matters.

ADMINISTRATIVE DUTIES & RESPONSIBILITIES:

•  Responds to routine inquiries from external or internal sources with standard correspondence or other messaging.
• Composes and types correspondence, such as informative materials; creates spreadsheets and presentations.
• Maintains supply inventory, prepares and monitors a monthly office & kitchen supply budget.
• Enters POs in Sage Intacct system timely and accurately.
• Phone screens employment candidates.
• Schedules on site interviews.
• Completes employment candidate’s reference verifications.
• Closes job openings on recruitment platform.
• Manages the communication to declined external candidates.
• Notifies IT, Payroll and Safety of New Hire Name and Date via Calendar Invite
• Manages members of Expensify Policy and adds new hires to it if applicable.
• Takes picture for ID Badge
• Prepares orientation packets and new hire documents.
• Orders business cards (w/approval)
• Delivers new hire swag bags.
• Other duties as assigned by the direct supervisor. 

FRONT DESK DUTIES & RESPONSIBILITIES:

• Ensures the front desk is tidy and has all necessary stationery and materials (e.g. guest safety glasses, office supply order forms, etc.).
• Collaborates with our security manager and security guards when necessary, ensuring the company’s visitor policies and security requirements are met.
• Manages the company wide conference room calendars.
• During regular business hours, is responsible for ensuring compliance with the company’s check-in policies, including visitor check-in using Envoy.
• Maintains the cleanliness of common areas, assists in preparing for executive meetings, makes sure the coffee pot is cleaned prior to leaving at the end of day and that the reception area is always visitor or audit ready.
• Manage voicemails left on the company’s general phone line and forward them to the appropriate recipient.
• Acts as the liaison with facilities and building maintenance, notifying the Facilities Manager of any issues or service requests.
• Ensures proper mail and package distribution throughout the office.
• Other support tasks and projects as necessary such as: Mailing packages for the team via FedEx account.
• Prepping for any main events for the Main Conference room and or Fun Room.
• Other duties assigned by the supervisor.

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KNOWLEDGE/SKILLS/ABILITIES - REQUIRED

•  Education level associate degree or 2 years of experience in a similar role.
• Proficient using Microsoft Office 365
• Demonstrated attention to detail and organization. 
• Hands-on experience with basic office equipment (printers, scanners, etc.)
• Solid knowledge of MS Office, particularly Excel, PPT, and Word, as well as Google Suite, Asana, and Slack.
• Excellent communication and people skills – confidently able to communicate with our visitors and staff.
• Excellent organizational and multitasking abilities
• Problem-solving skills 
• Ability to Interpret and follow a variety of instructions and procedures furnished in English - written, oral, diagram, or schedule form. 

 KNOWLEDGE/SKILLS/ABILITIES – PREFERRED  

• Bi-Lingual in English/Spanish is a plus.
• Advanced Excel knowledge is preferred.
• Familiarity with Slack, Asana, and Google Suite a plus

This is a full time, non-exempt position located in Santa Rosa, California.
Pay Range: $18.00-$20.50

CannaCraft offers a competitive wage and comprehensive medical, dental, vision benefits + PTO and 401K. Dog friendly work environment for friendly pooches! 

We are a second chance friendly and equal opportunity employer. Qualified applicants will be considered regardless of race, color, religion, sex, national origin, age, disability or genetics.

We look forward to hearing from you!

NOTICE TO APPLICANTS

Please take notice that CannaCraft (the “Company”) collects certain information about you.
The Company philosophy is to safeguard personal employee information in its possession to
ensure the confidentiality of the information. Additionally, the Company will only collect
personal information that is required to pursue its business operations and to comply with
government reporting and disclosure requirements.

If you are a California job applicant, you can review the Company’s full Privacy Notice for a
description of the Company’s privacy practices with respect to our collection of Personal
Information as required under the California Privacy Rights Act and the California Consumer
Privacy Act at the link: https://cannacraft.com/cpra

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