First Impressions Desk - Reception

A Receptionist is someone who acts as the first point of contact for employees or clients in a company. The role of a Receptionist is to create a welcoming environment for the organization, its clients, and guests.

The Receptionist is to help a company present their brand in a positive and pleasant way to clients, employees, and customers.

• Creates a welcoming environment by greeting guests, answering phone calls, directing visitors, and taking messages for employees
• Takes customer complaints or issues and pass them on to the appropriate parties
• Creates and distributes company memos through email, letters, or telephone calls
• Scanning
• Organizes and files company documents either electronically or with a paper filing system
• Provides support for teams when necessary
• Creates flyers for company events / emails flyers

Requirements:

Time management skills to be able to prioritize activities, especially when there is a high volume of tasks

Attention to detail to ensure that all company memos are free of any errors

Positive attitude for greeting customers and clients in a friendly and warm manner upon arrival to the office or through the phone

Communication skills to be able to communicate with internal team members or clients and understand their needs

Strong organizational skills

Administrative skills to be able to use basic computer programs including Microsoft Office

Flexibility to be able to move between activities and duties quickly if priorities change