Customer Service Representative

Customer Service Support Associate

We have an immediate opening for a Customer Support Associate.

DenLine Uniforms ® is a Quincy Based 32-Year-Old Industry Leading Supplier of Disposable and Reusable PPE Lab Coats. Our PPE is used to protect employees working in “Incidental Splash” Non-Surgical Bloodborne Applications like Dental and Medical Labs...both mandated by OSHA.....

View www.denlineuniforms.com to learn more.

The Customer Support Associate will have the following primary responsibilities:

Ø Answering Incoming Phone Calls

Enter Incoming Orders from Laundries, Medical & Disposable Accounts using QuickBooks Software.

Includes: Correcting Order Information, Prices, Acknowledging Customer Orders.,& Creating Pick Ticket for Each Order

Ø Daily Reporting on Incoming Orders from Major Laundries

Ø Process Incoming Orders from Dental Hygiene and Assisting Schools (Seasonal)

Ø Keep updated Electronic and/or Physical Order Files for Medical, Laundry & Disposable Accounts

Ø Maintain Files of Silk Screen and Embroidery

The person we hire will have the following background of experience:

> Minimum 2 Year Associate Degree and/or Equivalent Experience in Prior Job(s).

> Experienced Using Basic Math (+,- x) in previous work, Accurate with Numbers, as well as Proficient using Word, QuickBooks Order Entry, and Outlook for E-Mails.

Full Time Hourly Position 40 Hours Weekly, 8-5 M-F

Office Location Quincy Business & Technology Building, 301 Oak Street, Quincy, IL 62301

Wages

Ø Generous Hiring Bonus

Ø $18.00 per Hour

Benefits

Ø Vacation 1 Week after 1 Year of Service/ 2 Weeks after 3 Years of Service/ Consideration given for employees that have vacation in excess of 1 week.

Ø 6 Paid Holidays

Ø 401K 100% Company Paid, with Company matching employees deferrals to 4% of total annual earnings.

Other Considerations

> Employees hired subject to Company Paid Physical and Drug Screen. Must pass a 12 Panel Drug screen, which includes Cannabis.

> Must provide satisfactory prior employment references.

.