Customer Service Rep

Ultimate Staffing is recruiting for Customer Service Rep's in the Appleton, WI area. This is a temporary, on-site role, Mon-Fri, first shift- looking to pay $18/hr. Apply today!

JOB DUTIES SUMMARY:

• Assist customers or sales representatives with order inquiries as the first line of contact.
• Communicate via phone and email.
• Review order status to provide accurate information, as well as assist in problem resolution.
• Partner with internal departments or Supervisor on issues that need further escalation or troubleshooting.
• Build positive experiences for the customers and complete work promptly and in a professional manner.
• Receive and process customer order requests, document notes within the system, and review order statuses.
• High-volume customer service.

MUST HAVES:

• Prior customer service experience with strong problem resolution abilities.
• Strong proficiency navigating computers (will work within multiple systems and screens).
• Ability to communicate professionally via phone and email.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.