Medical Customer Service Representative

Description:

Provider Customer Service Representative will be responsible to receive calls from Providers calling our office for eligibility and benefit questions.

These phone calls will also include questions about COB (coordination of benefits), discussing payments and how the claims were processed, as well as many other questions. This is an extremely fast paced environment. The Provider Customer Service Representative will be expected to multitask as there will be other office work that can be done depending on the persons skills.

Skills & Qualifications:

• Should be familiar with ICD-10, CPT, HCPCS codes.
• Should be familiar with billing forms (HCFA’s and UB92’s).
• Should be familiar with Microsoft office specifically outlook, word and excel.
• Should be able to type a minimum of fifty words per minute.
• Should be able to operate 10-key.
• Should have a knowledge of the medical industry processes and verbiage.
• Must have excellent customer service skills.
• Must be a team player.
• Must be multitask oriented.
• Must be a self-motivator.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.