Compliance Administrator

Description/Job Summary

Compliance Administrator, Healthcare

Pay: $36.06 /hr

Location: Remote

To safeguard the health and safety of our employees, families, customers, visitors and community at large, COVID 19 vaccination will be a requirement for employment, and we will consider accommodations for medical and religious-based reasons. You will need to follow the safety protocol as communicated by work location.

Blackstone Consulting, Inc. (BCI) is a minority-owned, 6,000 employee, global service provider overseeing account services in food, environmental, facility maintenance, professional staffing, and security. Within our healthcare security division, we help healthcare organizations achieve superior programs and results. This includes our investment in you and your ability to deliver best practices to our client while receiving exceptional training to advance your healthcare career with BCI. Together, we are building a best-in-class healthcare security operation and are looking for top talent to join us in this effort. We are an equal-opportunity employer committed to a diverse workforce. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

BCI seeks a dedicated and passionate Compliance Administrator to serve as an integral part of the security and care delivery team for a leading healthcare provider.

JOB SUMMARY:

Ensures assigned security staff meet all regulatory and contractual compliance standards by implementing and maintaining a system of documentary evidence via an electronic document management system. Remotely monitors and coordinates the collection and renewal of compliance documents to ensure healthcare security personnel meet all specified contractual and regulatory requirements. Coordinates with clinical health screening and security training resources to create and maintain a compliance documentation cycle of renewal that maintains 100% compliance for all assigned security personnel working in the healthcare space. Prepares and analyses compliance status reports for local and regional leadership. Reports to NSS Manager, Compliance & Training

DISTINGUISHING CHARACTERISTICS:

Primary job function is managing training and development programs at the Healthcare Division National level or as assigned. This job description applies only to salaried positions performing essential functions of the nature described, with the authority to make independent choices, free from immediate supervision, in significant matters that affect the business, or to carry out tasks that are directly and closely related to such work. Primarily performs exempt duties in a service capacity; may be assigned a service grade or rank in a chain of command in conformance with contract requirements or to facilitate the delivery of service according to business necessity.

ESSENTIAL FUNCTIONS

Oversees contractual and regulatory compliance standards and documentation for all security personnel in accordance with Federal, State, Local, and Accrediting/Regulatory organizations.

Acts as a primary user for a web-based audit/compliance tracking tool through the gathering, uploading, and tracking of compliance related materials.

Coordinate with Site and Regional leaders to ensure security compliance medical clearances, evaluations and training documentation is completed and uploaded into web-based audit/compliance tracking tool.

Researches and remains current in federal, regional, and state regulations impacting Healthcare Division first receiver operations, as well as the defusing aggressive behavior training guidelines.

Ensures security staff is appropriately trained to perform suicide prevention monitoring activities allowing facilities to ensure patients are kept safety while awaiting additional care.

Acts to ensure compliance with legally mandated, contractual and company mandated training requirements; acts to ensure compliance with and documentation of the training requirements of the service contract.

Conducts routine needs analysis studies; identifies operational discrepancies and confers with managers and supervisors to determine training needs and approaches.

Assists with analyzing and coordinating training policies, programs, and schedules, based on knowledge of identified training needs and company services; coordinates training activities so as not to conflict with client service schedules.

Maintains records and prepares statistical reports to evaluate performance of compliance activities for local and regional leadership.

Performs tasks and duties of a similar nature and scope as required for assigned Healthcare Division Area.

Communicates with team members, trainers, and management to ensure all needs are met, ranging from individual officers to the entire security enterprise.

Monitors compliance documentation programs and manuals to ensure that they are effective and up-to-date and recommend updates as necessary.

MINIMUM QUALIFICATIONS AT ENTRY

Have the ability to organize and implement administrative and operational programs and procedures.

Must be computer literate; Prefer intermediate operational knowledge of the MS Office Suite.

Must be able to work remotely with little to no direct supervision.

Prefer two (2) years' experience in position(s) requiring extensive remote communication and coordination of activities/projects.

• Additional qualifications may be specified and receive preference, depending upon the nature of the position.
• Must have valid Government issued Driver's License

MINIMUM HIRING STANDARDS

• Must be at least 18 years of age.
• Must have a reliable means of communication (i.e., phone or cell phone).
• Must have a reliable means of transportation (public or private).
• Must have the legal right to work in the United States.
• Must have the ability to speak, read, and write English.
• Must have a High School Diploma or GED. Must be willing to participate in the Company's pre-employment screening process, including drug screen and background investigation.

LICENSURE or CERTIFICATION

Must have valid Government issued Driver's License or valid state issued I.D. card

EDUCATION/EXPERIENCE:

2 years of administrative, supervisory, or managerial experience, or an equivalent combination of education and/or experience sufficient to perform the essential functions of the job, as determined by the company.

COMPETENCIES (as demonstrated through experience, training, and/or testing):

• Skill in the use of audio-visual equipment and personal computers, including presentation software; (Adobe, Zoom, Teams)
• Oral and written communications skills; presentation and group facilitation skills
• Knowledge of or ability to learn security services and operations
• Planning, organizing, record maintenance, and project management skills
• Skill in research and analysis
• Familiarization with NSS Enterprise Security Risk Management
• Strong interpersonal skills, with the ability to interact effectively at various employee and customer levels from direct service personnel to executives, and across diverse cultures
• Strong customer service and results orientation

WORKING CONDITIONS (Physical / Mental Demands)

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions. In addition to other demands, the demands of the job include:

• Maintaining composure in dealing with authorities, executives, clients, staff, media, and the public, occasionally under conditions of urgency and in pressure situations
• Maintaining composure in dealing with employees and clients in situations that might involve urgency, pressure for results, and the threat of negative consequences such as disciplinary action or loss of business
• Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey, in addition to any mandatory licensing requirements.
• Ability to handle multiple tasks concurrently
• Handling and being exposed to sensitive and confidential information
• Directing, motivating, training, coaching, and disciplining staff in a positive manner
• Reading and analyzing reports
• Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey
• Handling multiple tasks concurrently
• Extensive computer usage
• Regular talking and hearing, in both one-on-one and group settings

*

Company benefits include - see all the details at www.bci-toolkit.com/benefits

• Medical Insurance - The Kaiser HMO plan has a $0 annual deductible & an out-of-pocket max of $1,500/$3,000 (CA Kaiser Medical Plan) with a co-pay of $10 Primary Doctor and $10 for Specialist per visit.
• Vision Insurance - Vision care plan option through Guardian for employees and eligible dependents.
• Dental Insurance - PPO dental plan option through Guardian for employees and eligible dependents.
• Retirement & 401(k) - Retirement benefits are available for purchase through Empower. Employees are eligible to enroll in a 401(k) savings plan if they have been an employee for at least 6 months and are 18+ years old.
• Short-Term & Long-Term Disability Insurance - BCI offers Short-Term and Long-Term Disability coverage for employees to purchase through Guardian.
• Employee Assistance Program - Through Guardian's WorkLifeMatters program. 100% paid by BCI.
• Voluntary Life and AD&D Insurance - Employees have the opportunity to purchase voluntary life and AD&D insurance coverage for themselves and eligible dependents through Guardian.
• Supplemental Insurance - Employees have the opportunity to purchase Accident and/or Critical Illness supplemental insurance through Guardian.
• Additional Benefits - Pet insurance can be purchased through Nationwide. Employees are eligible to enroll in several disability, supplemental, and life plans offered by Aflac and TransAmerica.
• Annual Raises - wage increase every January
• Paid Time Off
• Recognition Programs
• Training & Career Development