Data Collection Specialist

Job Title: Data Collection Specialist 

Overview: The Data Collection Specialists will perform various duties that include monitoring all accounts daily, investigating historical data for receivables and debts, and processing refunds and payments.

Main Points

• MUST LIVE IN OR NEAR DURHAM, NC
• First 10 weeks onsite then can go fully remote
• Pay: 17/hr.
• Must have outbound calling experience
• Pass Drug and Background
• Highschool Degree Required

 
Knowledge, Skill, and Abilities Required
- Effective business-to business telephone recruiting and etiquette skills
- Ability to establish and maintain working relationships
- Effective interpersonal and verbal communication skills, above average vocal presentation, problem solving skills, and data management skill
- Ability to interact comfortably on a computer and toggle between screens while speaking on the phone
- Ability to perform data entry tasks using 10 key typing while maintaining accuracy
- Demonstrate knowledge of basic pharmaceutical terminology, drugs and billing
- Ability to pass evaluation and skills assessment tests during initial hiring process
 
Project Specific Requirements
- Successfully complete the site-specific general interviewer training
- Successfully complete the home study exercises
- Successfully complete the project specific trainings
- Maintain the study data quality standards by completing all interviews and forms completely and accurately
- Adhere to study production guidelines
- Adhere to study confidentiality requirements
 
Minimum Education & Experience Requirements:
- Preferred – 4-year college degree, but applicant must have at minimum high school diploma plus two years of pharmacy experience or a combination of education, training and experience.

 

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