Observability Event Management Engineer - TX

ManpowerGroup has partnered with a leading Financial Services organization in the Irving, TX area for a contract to hire Observability Event Management Engineer to assist their team. Future onsite work is required as per CDC and client guidelines for safe return, local candidates or able to relocate encouraged to apply!  

Role: Observability Event Management Engineer
Work Location: 6801 COLWELL BLVD., Irving, TX – 75039 (Hybrid – 3 days onsite per week)
Position type: 6+ months with high possibility of extension/Conversion as FTE

Job description:
An engineering position in Inventory Data & Enterprise Application Services (IDEAS) Observability group that will play a key role in Architecting / Planning and developing Observability solutions. Focus is on the Event Management space processing events form upstream Observability tooling and processing them through AI/ML functions, Ticketing, notifications and other automations.

Responsibilities:
• Drive engineering and certification of event management and infrastructure monitoring platform products.
• Development of custom tooling extension and integrations of monitoring services with external systems, such as CMDB’ s, ticketing and notification systems and larger data lake technologies and deliver with automated SRE tooling functions.
• Work closely with engineering, and operations, and applications teams across Client to understand and collect monitoring and data analytics requirements.
• Support Service Now SaaS migration by developing and testing custom integrations between Netcool and Service Now SaaS, internal ansible playbook automation functions and internal notification systems (Heed).

Qualifications:
• Minimum 10 years’ Engineering of 3rd party software and services in the event management space.
• Required working knowledge with IBM Tivoli Netcool(NOI) and BigPanda
• Working knowledge of Event Management Rules developments, Triggers & Automation development.
• Working knowledge on Netcool/Impact – Policy writing, data source creation, updates and config.
• Working knowledge on co-relation, de-duplication, grouping of events along with new features of NOI.
• Working knowledge of Fix Pack Updates of Netcool/OMNIbus, Impact and WebGUI. Creating & managing of WebGUI dashboards.
• Knowledge on Ansible playbook automation, yaml.
• Working knowledge on shell scripting, Perl or python
• Strong skillset required in Linux (RHEL) and Windows; packaging; OS concepts and services; shell scripting; regular expressions; end-to-end testing; performance/scalability testing; implementing open source solutions; product customizations; Java; JSON.
• Experience with software delivery and documentation tools like Bit bucket, Artifactory, Jenkins, JIRA Confluence
• Knowledge on databases like Oracle, MongoDB will be plus
• Knowledge on Jenkins, CI/CD pipeline and any other observability/monitoring/event management tool will be a plus
• Knowledge of Event Analytics, Data Science, Machine learning and Artificial intelligence will be a plus

Education:
o Bachelor’s degree/University degree or equivalent experience

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of:  Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.