Appliance Repair Technician

We at Mr. Appliance are looking for qualified professionals to join our team. As an international appliance repair franchise network with over 250 locations, we frequently have appliance repair job openings for technicians, managers, and support personnel throughout North America. Our franchises offer competitive compensation packages, complete training programs, and fast track advancement. We live our code of values of Respect, Integrity, and Customer Focus while having fun in the process!
As an Appliance Repair Technician, you are a key member of our team responsible for the quality and efficient installation, maintenance, and repair of appliances and other equipment. You also develop new customers by identifying opportunities to sell additional work. Exemplifying our code of values, you show respect and courtesy to all customers and employees.
This position is right for you if you are self-motivated, have a knack for troubleshooting, and are able to manage time to effectively meet deadlines. Ideally, you have proven communication skills with supervisors, employees, and customers. The technician is responsible for the repair and service of products in the customer's home. Products repaired include the following appliances: Washers & Dryers, Refrigerators, Freezers, Ranges, Microwave Ovens, Dishwashers, Trash Compactors, Garbage Disposers and other home appliances.
The technician provides timely, quality repair and installation of customers' products while maintaining the highest possible customer service. We provide a service van, specialized tools, uniforms, I-Pad, cell phone, and training opportunities.
Specific Responsibilities:

• Accurately diagnosing and repairing appliances/equipment in the customer's home
• The ability to select and use basic tools or instruments to assemble, adjust, calibrate, repair or test various products
• The ability to give the customer an accurate estimate of the cost of repair or installation
• The ability to read, understand and navigate through information presented in schematics, diagrams, blueprints or other pictorial displays on an I-Pad
• The ability to use an I-Pad for service call processes, routing functions and parts/inquiries/ordering.
• The ability to safely lift up to 50 pounds on a repetitive basis, and up to 100 pounds on an occasional basis without assistance and the physical ability to perform strenuous work under varied circumstances
• The ability to provide knowledgeable, courteous and professional customer service
• The knowledge of basic electrical principles
• The ability to work variable and flexible hours

Job Requirements:

• Professional work experience as an appliance repair technician
• Previous in-home appliance diagnosis and repair experience a plus
• Pleasant, polite manner for dealing with co-workers as wells as customers
• Ability to work both independently and as a team member
• Must be at least 18 years of age
• Valid Driver's License and insurable Motor Vehicle Record
• Refrigeration, HVAC, Electrical License

Benefits:

• Large company benefits with small company treatment
• Hourly rate with bonus opportunities
• 6 paid holidays and 3 flex days per year
• One week vacation after 6 months
• 401K program after 1 year

We are actively interviewing for this position - Apply today and our hiring manager will follow up!