General Manager

We are seeking to grow our Leadership Team in the Warner Robins area, are you ready to join our growth?

As a growing company, our focus is on having the right people positioned in the right place for our mutual success. Currently, we are seeking highly motivated General Managers to lead our teams.

As the General Manager, you will spearhead the creation of an exceptional workplace environment for our associates while elevating the guest experience through luxury touchpoints. Your primary responsibility will be to ensure guest satisfaction by orchestrating outstanding performance and delivering unparalleled products and services that uphold the highest standards of excellence.

We are committed to providing you with:

• Excellent compensation package
• Operational incentive plan eligibility
• Discounts with our managed properties in North America for you & your family members

A minimum of 3-4 years of previous General Manager experience is required.

$70,000

Duties/Responsibilities: 

• Coordinates and oversees all hotel operations, ensuring quality service is provided within the established business plan and budget
• Greets and welcomes guests
• Works to resolve issues or problems that guests may experience
• Handles special requests and accommodations
• Inspects facilities to ensure compliance with applicable standards and regulations 
• Ensures maintenance issues are addressed in a timely manner
• Analyzes financial information; plans and facilitates purchases
• Coordinates services with outside suppliers, vendors, travel agencies, and event planners
• Develop and maintain a marketing strategy to promote the hotel and services, especially convention and business functions
• Performs other related duties as assigned 
• Recruits, interviews, hires, and trains new hotel staff
• Oversees the daily operations and staff of the hotel
• Provide constructive and timely performance evaluations  
• Handles coaching, counseling, and termination of employees in accordance with hotel policy

Required Skills/Abilities:  

• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Excellent organizational skills and attention to detail
• Strong analytical and problem-solving skills
• Strong supervisory and leadership skills
• Extensive knowledge of the hotel and hospitality industry
• Proficient with Microsoft Office Suite or related software
• Able to demonstrate hospitality to team members and guests while performing duties

Physical Requirements:  

• Prolonged periods sitting at a desk and working on a computer
• Prolonged periods of standing at reception 
• Must be able to lift up to 15 pounds at times

As a hotel management company, we strive to: “Provide exceptional service to our guests by empowering our team to consistently deliver the spirit of hospitality.”

We understand what it takes to be a part of something great.

Whether it be our best-in-class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver what YOU need. We are ready for you to start your journey with us!