Dental District Administrator- Kern

Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We’re honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don’t inquire about immigration status because we simply don’t need to know. If you come to us, we will treat you like any other patient.

As we grow our team, we are looking for individuals who believe the patient is always #1.

Why work for us?

• Competitive pay which matches your abilities and experience
• Health coverage for you and your family
• Generous number of vacation days per year
• A robust wellness plan and health club discounts
• Continuing education assistance to grow and further your talents
• 403(B) plan with company matching

Intrigued? We’d love to hear from you! Please review the job details below and then click “apply.”

We're looking for someone to join our team as a Dental District Administrator who:

The Dental District Administrator (DDA) The DDA is responsible for providing leadership, direction, and administration to the multiple practices within Clinica Sierra Vista (CSV). The Dental District Administrator will perform various duties in support of the Dental Practice Managers and conduct staff training. The DDA will partner with the Dental Director to adequately ensure dental representation in meetings/committees, analyze patient encounter data, and prepare reports. The DDA will work with the Dental Director to create schedules for the Staff and Providers that best utilize resources and follow up on Incident Reports, Injuries, Refund Requests, and orders for the Dental Department.

Essential Functions:

1. Embraces and promotes the organization’s strategic plan and Clinica Sierra Vista Production System (CSVPS). Champions and demonstrates the values, mission, and vision of CSV, always putting the patient first.
2. Foster a success-oriented environment that reflects the Clinica Sierra Vista Production system.
3. Support the Dental Director in developing and executing annual budgets that align with operating plans.
4. Propose and carry out processes that drive production and profitability.
5. Support the performance management processes that measure and evaluate progress against strategic goals.
6. Oversee Auto attendant dental activities and resolve scheduling conflicts or issues.
7. Administer the practice schedule, develop policies, and establish standard work for all aspects of patient scheduling to ensure new ways to improve efficiency and effectiveness.
8. Administer patient management processes including developing and implementing new patient experience protocols, and re-engagement strategies.
9. Develop and implement standard work to manage patient dental plan information. Verify and update benefit details offering education to patients on their dental benefits.
10. Develop and implement standard work to conduct financial consultations with all patients when new treatment plans are presented.
11. Administer patient billing, ensuring that claims and pre-authorizations are submitted correctly and timely.
12. Oversee the counter collections, enforce standard work for follow-up on delinquency accounts, and enforce payment agreements with patients as per company policy.
13. Review and organize office operations and procedures.
14. Develop and recommend programs to improve office operations, patient retention, and appointment availability.
15. Must be capable of motivating and mentoring staff.
16. Is responsible for knowing the billing system and policies involving the preparation and input of information to patient accounts while simultaneously explaining such information to patients.
17. Maintain advanced knowledge of software systems to compile, store and retrieve data for administration reporting.

You'll be successful with the following qualifications:

1. A bachelor's degree or advanced degree in healthcare administration or related field (Masters’ preferred); two to five years' experience and/or training; or equivalent combination of education and experience required.
2. Certified as a Dental Assistant (RDA) or RDH or three years recent experience in dental field.
3. Strong understanding of dental operations.
4. Strong understanding of healthcare administration and management.
5. Flexibility to work weekends and overtime where required.
6. Must have dental clinical experience (RDA or RDH)
7. strong knowledge of dental practice management software.
8. Excellent interpersonal and teamwork skills.
9. Excellent communication skills, both verbal and written, with the ability to adapt style and approach based on audience.
10. The ability to read, analyze and interpret common financial reports, and legal documents. The ability to respond to common inquiries or complaints from patients, staff, regulatory agencies, or members of the business community. Ability to effectively present information to top management, co-workers, and staff. Excellent oral and written communication skills.
11. The ability to apply sound and precise judgment when making decisions under pressure. The ability to direct the work of others and work as a team leader in attainment of goals.
12. Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fraction, percentages, ratios, and proportions to practical situations.
13. Ability to operate office machines and computer workstation.

Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they’re counting on us.

Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!