Intake Coordinator

Are you passionate about spending quality time with seniors and providing the care they deserve?

Are you interested in joining a team that truly cares about its employees and values their voice?

Do you aspire for career growth and development opportunities?

If your answer is a resounding "yes" to these questions, we would love to hear from you.

The One Senior Care family of businesses, including LIFE-NWPA, Mountain View Pace and Cherry Blossom PACE, work as a team to help seniors stay safe, healthy, and independent in their homes and communities. We are a premier healthcare provider striving to provide excellent patient care beyond the traditional boundaries of medical insurance plans!

Benefits:

• 9 Paid Holidays
• 3 Weeks and 1 Day of Paid Time Off Accrued from the Date of Hire for Full-Time Employees
• Annual Pay increases for Performance
• Medical, Dental, & Vision
• Free Life and AD&D Insurance Plan
• Health Savings and Flexible Spending Accounts
• Short Term Disability Insurance
• Group Voluntary Term Life Insurance for Employee, Spouses, and Dependents
• Paid Parental Leave
• Tuition Reimbursement
• Retirement Plan with Up to 5K Matching Annually / Vesting Schedule (Pre-taxable Savings)

Job Summary:

At Mountain View Pace, our Intake Coordinators play a crucial role in Evaluating and coordinating new Participants to the program, including all intake activities.

Schedule:

Standard operating hours are 8:00 am – 4:30 pm; Monday-Friday. Please note work hours may fluctuate depending on the Participant and business needs, flexibility is required.

Hourly Wage:

$ / hour

Duties/Responsibilities:

• Evaluate potential program Participants to determine needs and eligibility for enrollment.
• Complete assessments in the home of potential Participants.
• Coordinate services with State Health and Human Services Personnel.
• Participates in team and training related meetings and activities.
• Coordination with IDT relative to initial assessments
• Participates in marketing activities in conjunction with the Marketing Manager, as needed and available.
• Implementation of the “steps in the intake” process to throughput potential participants into LIFE enrollment
• Collects and completes appropriate documentation related to participant assessments as required.
• Maintains required statistical data.
• Participate in and support Quality Improvement initiatives.
• Other duties as assigned.

Required Skills/Abilities:

• Must be able to deal tactfully and patiently with personnel, patients, visitors, and the public.
• Ability to organize work and follow through on assigned tasks.
• Excellent verbal and written communication skills and can follow written and/or oral directions.
• Must possess a valid driver’s license and reliable transportation.
• Must have the cognitive ability to process and perform tasks for Participant safety.
• Must work effectively in a team environment and possess excellent communication, interpersonal and conflict-resolution skills. Able to work with adult geriatric patients and their family members.

Education and Experience:

• High school diploma or equivalent.
• One year of experience working with the frail and elderly population or willing to participate in extensive training as needed.
• CPR and First Aid Certification (Training Provided)
• Knowledge of Medicare/Medicaid regulations a plus.

Requirements:

• Requires valid State driver’s license with a clean driving record.
• Successful completion of background check, physical, drug screening, TB Screening

Physical Requirements:

• Must be able to move intermittently throughout the workday.
• Sits, stands, bends, lifts, and moves intermittently during working hours.
• Is subject to frequent interruptions.
• Is subject to lifting, carrying, and supporting Participants.

Our organizations provide equal employment opportunities to all employees and applicants for employment. It prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

The OSC family of businesses will only hire qualified individuals to work in a federally funded healthcare program. Please note that this excludes anyone convicted of a crime that could jeopardize the safety and well-being of the frail senior population that OSC/LIFE-NWPA/MVP/CBP serves. All individuals must disclose any conflicts of interest upon applying for a position and agree to a thorough background check when an employment offer is extended.

This position has full access to Participant, program, and staff records and reports, requiring discretion to protect individuals and the program.