Payment Specialist

The primary purpose of this job is to perform certain functions relating to loan payoffs and posting payments via the servicing system. The Payment Specialist I must understand and adhere to regulatory requirements related to all payment and payoff posting functions.

Qualifications:

* High School Diploma/GED required. Associate degree preferred.
* Proficient math skills including the ability to amortize post loan payments and
calculate payoff figures
* Bookkeeping or accounting background helpful.
* Knowledge of general mortgage regulations and Sagent/LoanServ or other
loan servicing system helpful
* Notary certification or ability to obtain Notary certification in a timely manner
* Strong interpersonal skills and the ability to work effectively both
independently and within a team environment
* Proven time-management, multi-tasking, and prioritization skills
* High degree of accuracy, attention to detail, and organizational skills
* Ability to maintain confidentiality and privacy
* Good written and verbal communication skills
* Self-Motivated to meet and exceed goals and expectations
* Proficient in the use of Windows, Microsoft Office, and Web Browsing
* Technical aptitude to master and navigate all software and office equipment
* Ability to work overtime as may be required

Principal Activities and Duties:

* Processing requests for payoff figures and issuing payoff statements
* Processing payoff funds
* Preparing satisfactions
* Incoming mail, reports and record keeping
* Scanning functions
* Posting payoffs, payments, and various other transactions
* Ensure department maintains compliance with company procedures,
investor/insurer/guarantor guidelines, and state and federal regulatory
requirements
* Satisfy the needs of internal and external customers

Physical Requirements and Working Conditions:
Perform sedentary to light work (able to lift up to 20 pounds from floor to waist, and/or a negligible amount of force constantly to lift, carry, push, pull, grasp, or otherwise move objects). See, hear, talk and perform tasks requiring manual dexterity and visual acuity; sit, stand, walk, crouch, reach, pull, push and other similar, repetitive tasks requiring physical activity. Able to operate standard office/computer equipment such as photocopiers, fax machines, computers, iPads, scanners, calculators, etc.

Note:
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.