Maintenance Supervisor/Lead Technician

POSITION SUMMARY:

The Maintenance Supervisor will be responsible for the financial and physical well being of a

100 to 300 unit apartment community. You will have between 1 and 5 direct reports.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Carries the responsibility for maintaining the physical integrity of the community at all times. This involves predicting problems as well as solving problems.
• Complete the most demanding Service Requests
• 30 minute response time to Emergency Service requests and property disasters (fires, floods, freezes, ect)
• Complete/oversee all work orders and turnovers; predicting ability to complete within RM standards and contracting out when needed.
• Ensure property is meeting or exceeding 7-day turnover and 48-hour work order goals
• Walk Units for progress and well-being weekly
• Schedule and complete preventative maintenance program
• Periodically check the work progress of each maintenance employee. Provide immediate assistance and feedback.
• Assist Community Manager in the recruiting and interviewing of potential staff members
• Provide feedback to Community Manager on employee performance
• Schedule Subcontractor activities and inspect all of subcontractor work
• Hold Subcontractors responsible for agreed upon scope of work.
• Identify and correct hazardous community conditions
• Provide Great Customer Service to Residents
• Ensure Safety Protocol is being followed.
• Insure adequate levels of inventory and order all materials for the property to operate effectively
• Call out specialty trades such as plumbers and electricians once appropriate authorization has been granted.
• Ensure shop is well organized and adequately stocked
• Ensure employees have adequate hand tools to conduct the work
• Solve operational problems and conflicts
• Fill in for missing maintenance personnel when needed
• Inspect buildings and grounds for deferred maintenance and repair
• Plans a systematic program of preventative maintenance
• Ensure competitive bids have been received for all routine subcontractor work
• Ensure EPA regulations are being followed
• Other tasks as assigned

SKILLS AND QUALIFICATIONS:

• Positive can do attitude
• On-call availability on nights and weekends
• EPA Universal Certificate
• 3 to 5 years in maintenance field with demonstrated experience and advancement
• Great mechanical aptitude in appliance repair, plumbing systems, HVAC systems, electrical systems
• Ability to lead and direct others
• Ability to prioritize activities
• Ability to self-direct
• Ability to work in adverse weather conditions
• Hand tools necessary to do the job.

EDUCATION, TRAINING AND/OR EXPERIENCE:

High School Diploma or Equivalent - Some college or advanced technical training is

preferred and 3 to 5 years of maintenance experience

PHYSICAL REQUIREMENTS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Constant need (66% to 100% of the time) to be on feet.
• Have constant need (66% to 100% of the time) to perform the following physical activities :

• Bend/Stoop/Squat/Kneel

Perform routine maintenance/repairs, pick up tools and needed equipment.

• Climb Stairs

Service requests, make-ready needs for 2nd and 3rd floor apartments.

• Push or Pull

Move equipment, appliances, open and close doors, etc.

• Reach Above Shoulder

Perform routine maintenance/repairs, stock and remove equipment, parts, etc.

• Climb Ladders

Perform routine maintenance/repairs.

• Grasp/Grip/Turning

Handle tools and equipment, perform routine maintenance/repairs.

• Finger Dexterity

Handle tools and equipment, perform routine maintenance/repairs.

• Constant need (66% to 100% of the time) to perform the following physical activities:

Writing: Inventory maintenance, requisition requests, required maintenance reports.

• Lifting/carrying (supplies, replacement parts, ladders, etc.):

Over 150 lbs. Rare need (less than 1% of the time)

75 - 150 lbs. Occasional need (1 % to 33% of the time)

25 - 75 lbs. Frequent need (33% to 66% of the time)

1 - 25 lbs. Constant need (66% to 100% of the time)

NOTE: Lifting and carrying of weights exceeding 50 lbs. is often accomplished with assistance from one or more persons. Examples of heaviest items lifted include washer/dryers, refrigerators, A/C units, abandoned sofas, etc.

VISION REQUIREMENTS

Constant need (66% to 100% of the time) to document maintenance and complete forms,

review manuals and operating instructions, read cautionary labels, respond to written

instruction from staff and residents. Constant need to see small detail when performing

routine maintenance duties.

Frequent need (33% to 60% of the time) to see things clearly beyond arm's reach (oversee

assistants, observe problems throughout the property).

HEARING REQUIREMENTS

Constant need (66% to 100% of the time) to communicate with assistants, office staff,

vendors and residents. Must use listening skills to diagnose needed repairs, etc.

SPEAKING REQUIREMENTS

Constant need (66% to 100% of the time) to verbally communicate with assistants, office

staff, vendors and residents.

DRIVING/TRAVELING REQUIREMENTS

Frequent need (33% to 66% of the time) to utilize personal transportation to pick up

replacement parts and supplies from vendors. Rotation "on call" status may occasionally

require expedient travel to assigned property at a moment's notice. Pickups and deliveries to the corporate office.

Must have reliable transportation, valid driver's license, and automobile insurance coverage.

WORKING ENVIRONMENT

Indoors (66% to 100% of the time). Frequently outdoors (33% to 66% of the time), all

conditions, often for extended periods.

Occasional exposure (1 % to 33% of time) to paint fumes, solvents, adhesives, etc. Example:

Apartments during/after make-ready.

Frequent need (33% to 66% of the time) to work in awkward and confining positions.

REASONING DEVELOPMENT

HIGH. Must be able to apply principles of logical thinking to define problems, collect pertinent

data, establish facts, draw valid conclusions and initiate appropriate course of action. Must

effectively convey ideas, images and goals to a diverse group of personalities.

SUPERVISORY RESPONSIBILITY:

None

BENEFITS:

Our people are the organization’s greatest asset. We are proud to offer a full range of

employee benefits. This full-time position offers a competitive base salary with bonus

potential, paid time-off and paid holidays. Medical/Dental/Vision Insurance, and an

IRA with a 100% employer match. To find out more about us, check out our website

at www.whereUmatter.com.

This Job Description is not an all-inclusive list of your functions and tasks. Job functions may

be added, deleted, or modified at any time by your management team. Receipt of this job

description does not constitute a contract of employment.

I have read and fully understand ALL of the requirements and demands of this position and

believe I am mentally and physically capable of performing all of these requirements with or

without reasonable accommodations.