BRANCH MANAGER

• Manages a full-service branch to include its business development activities, personnel, customer service, profitability, and operations
• Open new accounts for bank products and services and expands existing customer relationships through cross-selling or referring products and services to the appropriate areas
• Assist customers with consumer (non-mortgage) loan needs by accepting applications, collecting supporting documentation, and closing approved loans
• Ensures standard operating procedures, regulations and policies are followed and provides guidance to branch personnel on operating problems, exceptions, and adjustments
• Demonstrates a high level of leadership, supporting the Bank's strategic plan and ensuring business practices are consistent with the Bank's mission
• Supervises the branch staff to include recruitment, selection, training and development, scheduling, monitoring and evaluating performance
• Monitors branch production reports, coaches and trains branch staff, and utilizes customer relationship management skills to achieve established goals and profitability targets
• Ensures effective and efficient customer service is provided by the branch staff to include opening all types of accounts, providing customers with information, and resolving banking problems for customers
• Participates in community activities to support organizational goals
• Ensures all audit and compliance requirements are met
• Attends regular bank meetings and training sessions and is responsible for effectively communicating new policies and procedures as well as sales information to the branch staff
• Other duties as assigned

Qualifications/Skills and Knowledge Requirements:

High School Diploma or equivalent required. Associates degree or commensurate experience preferred

Three (3) years of banking experience to include supervisory experience is required

Must possess excellent communication, organization, analytical, supervision, and problem-solving skills. Proficiency in working with computers